Fibertec Window & Door Group

I would like to share my experience that went perfectly from buying to the installation of our fiberglass doors. I called several companies to find the most suitable design but when I have visited their showroom and met their sales & office staff, they are very attentive and professional. I am pleased and happy with the overall support that they have provided my from the start till my doors are installed!
Thank you Fibertec family.
I will strongly recommend this company...

After fully renovating our home, and replacing all of our windows (16+ windows, some as large as 12ft wide, some curved and some straight), we couldnt be happier with our fibertec windows. The service was amazing, the windows came out perfectly, and the custom paint was exactly what we hoped for. Our builder was also very impressed with the product.
We have even had strangers come knock on our door to ask where we got our windows from.
Also, compared to aluminum clad windows, we were able to save a significant amount of money.
10/10 would recommend Fibertec.

Great windows for this Canadian weather! Im a repeat customer, love it! Just got these installed and they look great.

I purchased 6 Fibertec windows in 2008, as recommended by my architect. Fifteen years later I am sorry I did so. A few weeks ago the lower sash fell out of the unit and smashed. No one was in the room and the window was not open. This was obviously very upsetting. The person I spoke with in customer service immediately said "that's impossible", basically saying I was not describing what happened accurately. I forwarded the warranty and that same customer service person pointed out that "broken glass" is not covered. I can understand if a baseball hits the window, but this was a catastrophic failure of the unit. So I thought, OK, terrible but I at least I got 15 years out of the window. I'll I need is a lower sash replacement. I asked what would that cost? Surely that would be far less than a entire new unit. No response at all. The fact that this company is uninterested in what is clearly a defect speak volumes. They should have sent someone to inspect the window and find out why this serious event occurred. The window is very heavy. If someone had been sitting in the chair near the window they would have been in the hospital. So, the customer service person was not responsive, abrasive and not interested in what had happened. His whole purpose was to put me off. Which he did. A new Pella window will be installed in a few weeks. I would never recommend this company to anyone, based on my experience with their product, their warranty and their service.

To the fibertec team

We just like to let you know that the construction of our cottage in innisfill has been completed successfully we particularly like to inform you that the fibertec windows and doors have enhanced the esthetic look of our well designed cottage facing the waterside we have installed the large panoramic windows providing a beautiful view of the lake due to their size we feel that it was very important to select windows that have strong rigid and very air tight frames that will stand the strong winds and cold weather blowing from the lake
seating beside them we noted the great comfort that your triple glazed windows are providing.
it paid a big dividend to spend the time to researched great product from a reputable suplier like fibertec compared to 3 other manufacturers
(pela,marvin and inline ) it was a good decision
since we were so impressed with the delivery on time you have provided our builder integrity homes has informed us that he already ordered fibertecs fiberglass windows and doors for two other properties he is currently constructing.
thank you fibertec for the great product and service you have provided so far
yours
the Nahmias Family

I was in the market for energy-efficient fiberglass windows, some sliding doors, and a patio door for my new house in Toronto. I needed them quickly, so I chose Fibertec based on their short delivery time.

To be honest, I was pleasantly surprised with the excellent support provided and impressed with the quick delivery to my home. The sales representative and service team were both highly professional, and I am very happy with my experience overall.

When I wanted new windows for my entire house (2 bay windows and 7 others) I decided to go with Fibertec because I wanted a solution that didn't involve vinyl. I'm happy to say that The installation went well. The house has been noticeably warmer with a consistent temperature on both floors since the new windows were put in. I had many questions before the process, as I waited, and after and the people there were courteous and respectful to deal with.

I have used Fibretech for replacement windows for my home renovation in Toronto as well a new build cottage in Muskoka. The quality of the windows is very good and the service support with a few installation issues was outstanding. Fibertech was very helpful with detail on very difficult engineering for large flor to ceiling windows. I can highly recommend this company.

Great service and quality. Roy was highly responsive to all of my queries. It was not easy to find fibreglass windows, never mind at a reasonable price. I am very satisfied.

They sell double hung fiberglass windows out of Canada and have customized glass options. Did not install.