Fibertec Window & Door Group

We bought 9 double-hung windows from Fibertec in 2004. We got the bottom of the line; they look more functional than elegant, but so is our house, so that's fine. They look like vinyl windows look when they're new, but they don't age like vinyl does - they still look brand new, they clean very easily and haven't been stained by anything we've yet gotten on them.

We're at the ten year mark, and several weeks ago one of the sashes developed internal condensation, so the seal must have failed. Fibertec is replacing it under the 15 year glass warranty, and after some discussion, Fibertec is also sending parts to replace a damaged lift rail. Overall, I'm pretty happy with the windows and the service.

High performance homes require high performance windows that deliver superior levels of comfort, quietness, and energy savings. That's why we chose Fibertec for our latest PassiveBuilding project in Oakville. Steven's product knowledge is top notch and the company provided excellent service both pre and post delivery. Look forward to the next project!

After spending some time learning about the latest window technology and visiting several local window distributors, it was readily evident to us that very few of the window salespersons my wife and I interacted with knew much about the technological aspects of the windows they were selling, beyond the generic statements contained in the window company's brochure. We eventually concluded that fiberglass window frames best met our window requirements. We eventually learned of Fibertec Windows and Doors and dealt with their salesperson in this area, Mr. Matthew Salkeld. Mr. Salkeld did not have the gift of gab that most salespersons have, but he did know about the technical aspects of his products and also assisted us in sorting out the various cosmetic additions available with the Fibertec fiberglass window frames, which provided us with a window that has the interior appearance of a wood window. After we placed out order, we dealt with Ms. Marcia Brooks in Fibertec's Service Department, who greatly assisted us in completing the final steps of our window purchase and their delivery. All to say, we are totally pleased with the professionalism and service that we have received from Fibertec's personnel to date.

I’ll start off by saying that we made a good choice purchasing replacement windows and doors from Fibertec. We currently live in a home that I purchased about ten years ago located in the northern Toronto. When my wife and I decided to shop around for windows & doors, we debated between vinyl and fiberglass. We were looking for windows that would last and that we would never have to worry about replacing again. The only choice for us was fibreglass windows and doors. We realized that the initial cost would be more but we would be saving money in the long run. We started window shopping and eventually narrowed down our search to a few major fibreglass Manufacturers such as Thermotec, Inline and Fibertec. Fibertec and Thermotec were similar in terms of good quality although we ended up going with Fibertec as we felt that they had a better reputation. The Fibertec consultant put together a quote for me fairly quickly and shortly after, I proceeded to ordering the windows and doors. Everything was delivered on time without any problems. We did have a slight scratch on the brickmould but they sent touch up paint straight away and we cannot see the scratch anymore. I really like the multipoint locking system on the doors which meets our security needs and seals the door up much tighter. My contractor really liked the brickmould design too because it sat nicely in a groove on the frame compared to being caulked to the frame. So in conclusion, yes I am satisfied with choosing Fibertec in many ways. I will definitely refer Fibertec to my friends and family as my first option for windows and doors. Thank you Fibertec Yossi Gal

In 2010 I ordered 18 triple glazed windows, 3 triple-lite entry doors and 3 solid insulated doors from Fibertec Window & Door Mfg in Concord, ON. All of these units were specifically designed with a fibreglass frame surround, for this passive solar house, which faces due south on the North Mountain here in the Annapolis Valley of Nova Scotia.

Every unit was very sturdily crated on skids with Aspenite/flake board protection, for the long journey from ON to NS. The quality control was spot on as the Brits say! When one of my construction crew accidentally punctured a small window, I was promptly sent a replacement, of course at my cost, with the installation being easy as per the supplied instructions.

I chose awning ventilators since they can tuck up under the roof overhang and allow ventilation even on a slightly rainy day; which happens here, being stuck out in the North Atlantic Ocean. On the north face of the house, the awning window is at the bottom, for front to back ventilation at nightime, when it is cooler during summer months. Casements are de rigueur for bedrooms as that is building code for egress during a fire.

The handle cranks, the twin side locks, the multiple seals have all functioned perfectly these past few years since installation. The painted finish on the exterior has continued to stand up to sun, wind and rain without any deterioration. Of course I realize these are early years.

With the solar enhancing hard coating on the interior panes of these windows, one does have to become used to a very slight ‘bluish cast’ when looking outdoors. Over time I have forgotten that I noticed this in the first few months of living with them.

Overall, I am very pleased with the workmanship, shipping and ease of installation of these windows from Fibertec. Their cost, while not the cheapest, was in my estimation at the time, the best value for money of the 4 fibreglass window manufacturers in Canada.

If you have read down this far, I have a blog about this unusual house. You can follow the construction process in the Step by Step link . While there was no specific chapter devoted to the windows, I do write about them throughout the blog and there are many images thank become full size when you play the mouse cursor over the pictures.