Fenex Windows & Doors

Windows & Doors Installation & Service
1447 Youville Drive Ottawa ON K1C 4M8
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Joanne in Orléans
Joanne in Orléans
2 reviews Toronto, ON

First Review

10/10

Front Door

I bought a door from « Fenex Windows and Doors » to replace my existing front door. The salesperson Stephane arrived promptly and examined the door. He explained and pointed out where and why my door was leaking and highly recommended I replace the door. There was no pressure in purchasing from Fenex but knowing that some neighbours in my area had experienced excellent service with this company, I decided to buy from Fenex. Stephane helped me choose the colour, the pattern in the window and the door handle. The installation went extremely well and my door from the outside is breathtakingly beautiful. Nevertheless, after the installers left, I examined the indoor framing and wasn’t pleased at all with the installation of the frame around the door. I sent pictures to Stephane and the very next day Serge arrived to examine the workmanship and agreed that it was subpar. At MY convenience, Serge returned and redid the frame work in a timely and professional way. Now my front door is absolutely beautiful on the inside as well as the outside. This is what I call excellent professional service ! Fenex Windows and Doors went above and beyond to make sure I was pleased and extremely satisfied. I would highly recommend this company.

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