Fireplace Stove World Ltd

Heating & Air Conditioning
16503 Stony Plain Road NW Edmonton AB
Write a Review
Write a Review
HomeStars  >  Heating & Air Conditioning in Edmonton  >  Fireplace Stove World Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Fireplace Stove World Ltd

Average customer rating:
0 10 (2 reviews)

Sort by

Jacqueline from Stony Plain
Jacqueline from Stony Plain
1 review Stony Plain, AB
0/10

Fireplace Product and service

Came in for information
Got a good deal of comparative information and a quote from D. Quote was for opal 2 with black lovers, ash pan, blower, chimney package plus two 4' lengths, 2 offset supports, extra 2' and 2- 45 elbows 945.00 installation for a total of 7045.50 incl. gst
Did some shopping around, returned but D was not in. Since it was our understanding it was a non commission
Store we had T help us. We paid that day and took home our fireplace.
We feel we were mislead on the difficulty of the install by T, we were mislead on the total cost, we were missing several pieces that would be critical to the install and were subsequently charged piece by piece by piece over and above what we paid, we wound up paying 6900.00 that day, and are still missing integral parts to the install which T also did not include in our price. We have now had multiple appointments missed by the installer, and still do not have a working fireplace :( I am at the point where I am ready to return the whole thing for a refund...

2 of 2 people found this review helpful.
Was this review helpful?
Gary setter in Edmonton
Gary setter in Edmonton
1 review EDMONTON, AB

First Review

0/10

Fireplace and install in new home

They installed a fireplace over 2 years ago and it has never worked . They just keep ignoring your requests telling you someone will fix it and they never call you back. This has been the process for 2 years now and my fireplace still dosent work

2 of 2 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.