Price's Alarms

Alarm Systems
Kelowna BC
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79%

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Reviews by rating (past 12 months)

Reviews for Price's Alarms

Average customer rating:
7.8 10 (29 reviews)

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Private User
Private User
Private User reviews North Saanich, BC
10/10

Dale Service Tech-Prices

Service by Dale was on time and highly professional.
Solved our problem without delay and using creative solutions.
Price's has been a long term provided of security services to the family.
Great work.

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Red Deer in Vernon
Red Deer in Vernon
1 review Vernon, BC
10/10

System update

Just had upgrade done.Our tech.was efficient and professional and explained all changes clearly.Great job and great company.We have been with them for years and would strongly recommend them as a company.

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Private User
Private User
Private User reviews Courtenay, BC
10/10

Amazing service

We knew we needed an alarm system but no idea what we actually need. Contacted Price’s Alarm primarily because they are local company and also recommended by friends. From the first call to meeting Sue and installation was seamless. Sue took the time to listen to our concerns and answered all our questions patiently. She provided guidance and recommendations that suits our needs. The installation process was a breeze. We just had to open the door to let the installers into the home. They were friendly and courteous and went through the operations of the panel and phone app with us. Very happy with our decision and highly recommend the company.

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Company Response

Thank you for your review of Price's Alarms and the kudos for Sue

Ken in Edmonton
Ken in Edmonton
1 review Edmonton, AB
10/10

install home security system

Met with Abby from the Edmonton office a week ago . Came to my house for evaluation and recommendations. Crew of Kyle and Michael showed up on time . Installation was clean and professional . Happy with the whole process .

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Anna B in Richmond
Anna B in Richmond
1 review Richmond, BC
10/10

Always excellent service!

We’ve been using Prices since around 2007. They installed the alarm system at our previous residence and again at our current home. Sales Dept, Service Dept, and Technicians are very friendly, efficient and knowledgeable.

We just had a tech here (Rich) who replaced our smoke detector. We will also be installing a wireless CO detector/receiver and just found out that Prices can install water sensor detectors in case we have a leak or pipe burst when we are away. We feel so safe knowing that whether we’re home or away on vacation, Prices Monitoring Station is looking after our home and will notify us immediately if there are any problems. We HIGHLY recommend Prices!!

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Company Response

Thank you for your review of Price's Alarms and the kudos to the team.

Don J in Victoria
Don J in Victoria
1 review Victoria, BC
10/10

Home Alarm System

Very happy with our recently purchased alarm system, especially the touchscreen and the app that remotely turns the alarm system on/off with my iPhone. The installer was extremely clean & courteous, and the monitoring station very friendly when we accidentally opened the deck door and set off the alarm. Great local company!

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Company Response

Thank you for your 10 star review of Price's Alarms.

Private User
Private User
Private User reviews Lake Country, BC
10/10

Very professional

The cost of installation is included in the service contract so I am not sure how to cost it out.
We needed an upgrade and wanted a security company that had an office in Kelowna. Someone in Kelowna answered the phone promptly when we called and we arranged installation dates quickly. We have an older (18yr) home but they managed to get everything connected no problem. It’s all very easy to use and the online controls are great.
I really appreciate the fact that I am dealing with people in Kelowna and I was not put on hold nor did I have to listen to a robot voice when I callled.

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Company Response

Thank you for your 10 star review of Price's Alarms.

b ken in West Kelowna
b ken in West Kelowna
1 review West Kelowna, BC
2/10

entery gate

happy with the service team when they show up !! getting a timely appointment for service is a joke !! They gave me a tec arrival time...then they called from another city said the tec wouldn't be able to make it, service call was from Vancouver, tec was needed in Kelowna ?? Then the guy said prices would call the next am and reschedule,,No Call I had to call them !! If anyone else can do kanteck please let me know.

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Company Response

Hi B Ken, thank you for your feedback. Unfortunately, without more information, we are unable to determine which specific site you are referring to? Please reach out to our service manager and allow us the opportunity to resolve this quickly and provide coaching to the team member who may not have followed thru on their promise to call you back the next am. We understand how important and necessary security is to our clients and make every effort to balance previously booked installations with urgent service requests while trying to anticipate jobs taking longer than expected and account for staff sick time (one of our Kelowna Kantech specialists has been off unexpectedly for a month with a concussion which has pushed our lead times out). We understand these are our issues to figure out and appreciate the opportunity to address this.

Pearce in Toronto
Pearce in Toronto
1 review Toronto, ON
10/10

Alarm, camera

New customers: so happy that we chose Price's Alarm. Amazing ppl, great caring service. Many thanks to Kerry cooper and his team. thank you for securing our home..feel at ease knowing price's alarm is monitoring our home.
Forever grateful..thank you.
The Pearce family.❤️??

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Company Response

Thank you for the wonderful review of Price's Alarms and Kerry Cooper. Welcome to Price's Alarms!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Price's Alarms

Price's Alarms is Canada's oldest security company, started back in 1895 (yes, 123 years ago). Today, we are BC largest independent Security company serving all of Vancouver Island, the Lower Mainland and the Okanagan with local offices in Victoria, Duncan, Nanaimo, Courtenay, Burnaby, Kelowna and Vernon. We work together with ...
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