In June of 2014 I had an estimate for the removal of 4 trees. I gave the go ahead first week of July. Promised within 3 weeks. Showed up October 30. After they showed up they said that they would not cut two of the trees for the estimate amount. The estimate said "2 ash - beside shed - dead remove - Garden Shed." I removed the garden shed before they showed up so as to make their job easier. They said that these trees were not on the estimate. I showed them where the shed used to be, the metal from the shed I took down was still sitting in the driveway. I dealt with Ed (the owner) when he gave the estimate. I only had 4 dead trees on my property, and there are no other dead trees on my lot near any type of shed. The only other dead trees on my lot were on the estimate. Without any further discussion the owner (Ed) turned to the foreman (Matt) and said "OK don't cut his trees" and walked away. Totally disrespectful, lacking any form of customer service. They did cut down trees on my neighbours property and put the wood chips into a wooded area next to the house instead of taking them away. Stay away!
- Approximate cost of services:
- $2,000.00