Bad sales advice and zero service
Vancouver
I have dealt with this store for about 10 years. I sent another customer to Van location. They were told Thermacore vinly plank flooring would be good for their location by the sales person. The floor is waterproof BUT NOT SUNPROOF. I installed to flooring. After approx 5 days the joints in direct sunlight only opened up. The flooring can not be placed in direct sunlight they told me. Why did they not explain that to the customer? Where do you put flooring that it has no sunlight? They blamed me for not following instructions in the box. What is the sales persons purpose. Buyer beware in the store, and with products they sell now.
- Approximate cost of services:
- $959.00
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