I recently had 11 windows and my front door replaced by Comfort King. My sales person, Jennifer, was outstanding in every respect. We discussed my specific need (i.e., getting rid of the transoms above each window, removing the grills in every window, triple glass in every window, only some windows requiring an opening capability and my requirements for a new front door). We met several times in person, exchanged several phone calls and e-mails, and she conducted an on-site visit to obtain the necessary information for the quote. I was very impressed with the detail of the quote and specifically the great price. I was contacted within three weeks to indicate the windows were in and installation was scheduled for the following day. The two day installation planned over two day was completed in six and a half hours, in part, because three crews arrived at the house. The team led by Chris were very professional and did a perfect job. They removed the existing California Shutters over each window, exchanged the old window for a new one and re-installed the shutters. They constantly kept me informed of their progress and expected completion time. They did a great job in minimizing the "mess" and did a fantastic job cleaning up after. The following week, the door arrived, with replaced scheduled for the following day. Chris and his associate Thomas completed the door installation within three hours. Again, I was extremely impressed with their professionalism and expert workmanship. I am very satisfied with every aspect of this project and would highly recommend Comfort King to anyone who might be considering window and/or door replacement.