LVS Inc Security Systems

I have been using LVS Security services for over 10 years. A few months ago I’ve renovated my house and used LVS to make changes and rewire some parts of my alarm system. I am very happy with the service I’ve received. Yoram and his staff provided me with excellent customer service. I had the same professional and caring technician (David) throughout the project. LVS, Yoram, David and Deborah (technical and customer service) accommodated my needs. They were flexible with their timeline and worked in coordination with other contractors. I remember a stressful Friday where the main contractor I’ve used completed the work faster than the timeline provided. The next Monday walls were supposed to be constructed. I called LVS and spoke to Yoram. I told him that things were completed faster than planned and that the LVS technician would have a hard time wiring the alarm system once the walls are up. A few minutes after contacting the company I got a phone call telling me that David will be coming to wire the system during the weekend and their job will be done before Monday morning.
The company’s weakest link was the “Monitoring Service”. Whenever we had a false alarm due to an error with one of my family members, I thought it took the monitoring service too much time to contact me. I’ve called LVS and expressed my dissatisfaction with the monitoring service. Last Monday was the last time one of my kids accidentally set off the alarm system. I am happy to report that the monitoring service managed to call me within less than a minute. I am not sure if LVS has a new monitoring service supplier; however I believe that my concern was addressed.
This is a high end company that uses reliable equipment. They are not cheap and I can understand the reason for their prices, they do not cut corners. LVS makes me feel safe and provides me with the confidence that my property is protected.