Floorscapes Inc

Floor Laying & Refinishing
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78%

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Reviews for Floorscapes Inc

Average customer rating:
8.7 10 (9 reviews)

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Private User
Private User
1 review Calgary, AB
10/10

Basement flooring

The process of meeting Neil at our home for a quote to the installers and final product this was the BEST experience we had to date with any contractor. The options presented to us matched our home and style and the care given throughout the process was amazing. We finished our basement with carpet and tile floor/shower walls in the bathroom. I cannot say enough great things about our experience and will use them again in the future!! Thank you for providing us our new floors!!

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Company Response

Wow. So nice to have great customers to work with. Thanks guys.

Dean & Candy in Calgary
Dean & Candy in Calgary
4 reviews Calgary, AB
10/10

Hardwood flooring on stairs

I contacted Floorscapes inc. for some advice on a job I had installed myself. There was no quote involved and I was not looking to hire a company at the time, even though Bryce responded to my call for advice promptly and offered his valuable time. All this even happened on a Saturday when other companies simply did not respond at all. I had a series of questions and Bryce helped me out and was very courteous. I will definitely keep this company in mind if I need flooring services in the future.
Thanks again for your valuable time and advice.

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Company Response

Thank you for your kind words Dean.

Private User
Private User
1 review Calgary, AB
10/10

Awesome Service + Amazing Results

We were feeling very lost in the overwhelming possibilities of flooring and we needed direction and a professional opinion. The team at Floorscapes were phenomenal in assisting us with the right selection for both hardwood and carpet. They really took the time and attention to understand our vision, our style and made amazing recommendations. They weren't out to just make a sale and we felt so comfortable. Installation was a cinch and everything turned out perfectly. Love, love, love our floors!!

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Company Response

The world of flooring can be overwhelming. There are so many options! We are glad to hear that we made the process more manageable. The nice thing about all the options, is that with the right help, anyone can find a floor covering that suits them well. And I must say, that a customer's personal taste and style is very important to us. As design enthusiasts ourselves, we know the satisfaction of shaping your own personal space. So it goes without saying that we are glad to hear that we helped you achieve your vision.

Private User
Private User
1 review Calgary, AB
9/10

hardwood floor refinishing

Our refinished hardwood floor looks fantastic and like new again! Very happy with the work done and the staff that we dealt with. I would recommend them to our friends.

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Company Response

Nothing like bringing a great floor back to its original glory! One of the many great qualities of hardwood flooring, is its lasting power. In general, 3/4" hardwood floors can be sanded and refinished at least 5 times! And to think, there are so many great hardwood floors hiding under carpet renovations done in the 70's, waiting to be restored. Thank you kindly for the review!

Elle220 from Calgary
Elle220 from Calgary
2 reviews Calgary, AB
10/10

Kitchen floor installation

We live in an old house and our previous floors had been loose layed over the exsting fir tongue and groove floor. We had bought flooring for our kitchen thinking that we could do that again and found out later that it needed to be glued down. My husband had prepped and sanded the floor so it was as even as possible to minimize telescoping. We contacted Floorscapes to see if we needed to replace the underlay or choose another product. They came out to our house to look at out existing flooring. They gave us the options and the warranty issues for each option. They provided written quotes the two options we chose. In the end we decided to glue down our flooring to our existing floor. Installation was scheduled very quickly and the installer was great.
What I really appreciated about this company is their honesty. They could have told us our existing floor was not suitable and sold us a new subfloor. There was no pressure and they gave us their honest and professional opinion. This was a very small job for them and they treated just like they would a larger job. I would not hesitate to recommend this company.

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Company Response

Thank you for the kind review! We are glad to hear that you valued our honesty. Honesty and reliability are very very important to us; unfortunately, they are rare qualities in the construction industry. Whether the job is large or small, what matters is that we contribute to a home that is well-loved. Therefore we treat all jobs with care and respect. Thank you again!

Graham from Calgary
Graham from Calgary
1 review Brooks, AB
0/10

Laminate Flooring

Floorscapes Inc
403-296-0985
#525 58th Ave SE
Calgary
AB
T2H 0P7
CANADA

The installation took place after a basement leak. This was a subcontractor's choice for the task. The initial impression was good. The fitment seamed good, plus installed quickly. However, with the increase in ambient humidity, it was discovered that owing to the large span, the expansion gaps along the walls were incorrect. Floorscapes Calgary, refused to acknowledge their mistake, and were extremely rude when having to show up and see it for themselves. To date, we have had three independent flooring experts visit and corroborate my claim of improper installation methods. The floor is buckled so bad that it's damaging the drywall and wood structure. I recommend strongly not using them. They are nice and professional until something will cost them money, ie. warranty work. Be very cautious. Also, customer service and the ability to show respect and courtesy rate very low.

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Company Response

Floorscapes was contracted to remove and dispose of the water-damaged laminate flooring from the basement on this project as well as and the supply and installation of new laminate flooring. All precautions were taken to ensure the concrete was dry and ready for the new installation including the installation of a vapour barrier. Shortly after that installation was completed, we received and responded to a complaint about the floor buckling. When we pulled a section of the flooring up to inspect, we found water and mould under the floor indicating that another leak had occurred and suggested the owners call their insurance company to report another loss. When our suggestion was rejected, an inspection conducted by the Alberta Floor Covering Association found that indeed the issue surrounding the flooring coming out of shape was water infiltration and not as a result of faulty installation. Our own quality assurance field personnel are always mindful to respect the views of our clients even if we are not in agreement.

Scott
Scott
4 reviews Calgary, AB
10/10

Hardwood floor

Our old vinyl/carpet needed replaced. We had been to several flooring stores and found Floorscapes to have the best quality and value. Floorscapes large show room gave us the best selection, and the personal service provided by the entire team helped us find exactly what we needed. The installation was finished on schedule. Wide plank hardwood looks amazing.

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Company Response

Glad to hear you're happy with the results. We love wide plank hardwood too- it's especially rustic and natural looking. It is very important to us to help the customer find the product that suits their needs. We put a lot of effort into informing and exposing the customer to fitting options and ideas. Thank you kindly for the review!

R S calgary
R S calgary
10 reviews Calgary, AB
10/10

Hired this contractor for installing laminated floor and tile flooring

Did excellent job on installing laminated floor in hall and tile flooring in kitchen. Fast service and excellent rapport. Price was reasonable!! installation material was of excellent quality.
Recommend this to everyone!!

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Company Response

Thank you for the review! Happy to hear that you are pleased with the results. Quality and timeliness are very important to us, and we are glad to hear you agree that we succeed in those respects. Best of luck in the future.

Curtis in Calgary
Curtis in Calgary
1 review CALGARY, AB

First Review

9/10

Replaced hardwood floor after leak

Floorscapes Inc
403-296-0985
#525 58th Ave SE
Calgary
AB
T2H 0P7
CANADA

They were recommended by the insurance company after I got 2 quotes. They had a slightly higher price. The install was quick and ripped out all the old stuff and vacuumed up afterwards. There were a couple of things I would have changed but overall it was great.

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Company Response

Thank you for the review Curtis! We are happy to hear that you are satisfied. We do make a point to be timely and clean. As you noticed, we provide a high quality installation process, and that is why our prices are not the lowest. Best wishes.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Floorscapes Inc

Floorscapes is a full-scale Calgary flooring provider with over 20 years of experience. Our selection of floor coverings is both quality and vast: Hardwood, Ceramic & Porcelain Tile, Natural Stone, Cork, LVT & LVP, Laminate, Leather and Carpet.

With a penchant for interior design, we endeavor to contribute to expressive, well-lived in and appreciated homes. To this end, we offer a quality product, excellent workmanship and precise scheduling.

Products: Hardwood - Tile - Cork - Carpet - LVT & LVP - Laminate - Leather - Area Rugs

Brands: Appalachian - Ceratec - Heath Ceramics - Karastan - Lauzon - Mohawk - Preverco - Quick Step - Shaw Floors - Shnier - Torlys - Vintage

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
Hardwood - Tile - Cork - Carpet - LVT & LVP - Laminate - Leather - Area Rugs
SERVICES
Supply & Installation
BRANDS
Appalachian - Ceratec - Heath Ceramics - Karastan - Lauzon - Mohawk - Preverco - Quick Step - Shaw Floors - Shnier - Torlys - Vintage
SPECIALITIES
Custom Hardwood & Tile
WEBSITE
http://floorscapes.net/
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Debit, Credit or Cheque
LICENSES
Provincial & Municipal Business License
MEMBERSHIPS
National Wood Flooring Association & Alberta Flooring Association,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.