Had a furnace installed in November 2008, the fellow came out to give us a quote, we signed up for our new furnace, the fellows came to install it, but it was too big for the spot and would not fit, so they had to use the next model down from the one we had paid for...It took me six months to get my refund for the difference, several phone calls and promises that it was going in the mail....finally in June I received my cheque...the furnace works good touch wood....I would not recommend them or call them for service...I chose them as they were set up at "Costco" in Newmarket.
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Quit lying
- Company Response
Hi Penny, I am sorry about your experience and apologize for any inconvenience this may have caused you. We hope you are enjoying your Lennox system and please let us know if we can do anything in the future. Thank you for the feedback.