we spent lots of time picking the flooring that we wanted. the sales associate was very helpful. when our contractor picked up the wood they gave us a different one which didn't look the same. they told our contractor that they could order what we wanted but the product that they sent they said was a better quality and more expensive product. it wasn't what we chose, we sent it back and the one that we wanted was sent. we had to pay our contractor for this delivery and change of product. what we have now looks great and we would choose this floor again. we would use floor depot again.