A & B Tool Rentals Ltd

General Contractors
3900 Main Street Vancouver BC V5V3P2
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49%

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Reviews by rating (past 12 months)

Reviews for A & B Tool Rentals Ltd

Average customer rating:
6.7 10 (3 reviews)

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amfriesen in Vancouver
amfriesen in Vancouver
27 reviews Vancouver, BC

First Review

8/10

various gardening equipment & tools

we were putting in garden beds - we need to dig a large area - this company was listed in the directory as somewhere close by - they had the equipment at a reasonable price - we got the work done in less than half the time and effort so the cost was worth it - nice people who are local - company is expanding so we check back often when our needs arise before going to other companies

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Mr. D
Mr. D
4 reviews Vancouver, BC
4/10

Tool rental

I rented an aerator for my lawn. The tech guy in the yard was very helpful in teaching me how to use it. When I got home and used it, the aerator kept on stalling on me. What a 2 hour job turned out to be 4 hours. When I brought it back the next business day and told them about my difficulties, the guy inside at the service counter, said that if I have a bumpy lawn, it will trigger the oil sensor in the aerator to shut off. Thanks for not telling me at the beginning of the rental. Who has a perfectly smooth lawn? I probably won't rent anything mechanical from them again.

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Company Response

I apologize for the problems you experienced. We do our best to teach customers how to use the equipment prior to the rental. We pass on what is written in the owners manual. If your situation was a common occurrence or complaint we would have made you aware of it. Sometimes it takes analyzing the specifics of your job to diagnose what might be happening. Unfortunately it sounds like you rented at the end of the day and we were closed when you used it. We commonly resolve issues over the phone as well.

Anyway I am sorry for the problems you experienced.

Katherine Lee in Richmond
Katherine Lee in Richmond
2 reviews RICHMOND, BC

First Review

8/10

rental

I went to rent the brush cutter and the sales rep clearly explained how to use the tool and what to pay attention to. I would recommend this store to all who wants to rent tools.

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More about A & B Tool Rentals Ltd

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