I purchased stove with everything including extended warranty (which noone does) with delivery $59 plus old appliance removal of $20. My original invoice had only 2 items range and delivery fee and since my warranty was included in price of range I didn't assume that appliance removal was missing but rather included in the range price as well. Guess what, on delivery guys didn't want to remove old range since it was not itemized and assumed it was not paid. Since they were on tight delivery schedule I had to scramble to call CA to see what is going on and at the end I have to pay extra $22.60 for removal.
There was so much stress involved in the process that I am very disappointed and as I am old customer Sales Rep response will give me $20 back next time I order something from them!!!! Seriously, what next time, there will be NO next time for me.
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