- fast to respond
- accurate quote
- ensured we had purchased the correct items prior to coming
- provided the service
- installation was completed, but they said they'd come back to complete the drywall patch work
- I believe they would have returned to do the work, but I didn't want to wait for a second visit and opted to patch and paint myself.
- company called back to offer to fix the issue when made aware
- company apologized for any miscommunication
- Approximate cost of services:
- Company Response
my apology for the miscommunication.
with regard to drywall, since i was there, i asked you whether i need to come back to do the touch up, as it need a little bit of caulking around the box. Which you and your husband did not reply to my question. so i assumed you are ok and therefore i thought you are happy.
my apology again