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End Of The Roll

Floor Laying & Refinishing
Edmonton AB
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HomeStars  >  Carpet & Rug Cleaning & Repairing in Edmonton  >  End Of The Roll  >  Bought carpet. Was mislead.
Andre in Edmonton
Andre in Edmonton
2 reviews Edmonton, AB
3/10

Bought carpet. Was mislead.

End of the roll keeps roll ends. I walked in looking for carpet for a room for 14'×10'.

Bob, an older gentleman with short white/grey hair of small stature assisted me. We found an end of the roll that measured 17' x 12'. He showed us a video of a carpet installed in a rhino pen for 2 weeks and then being cleaned. He told us this was the same carpet we were getting. Mohawk smartstrand forever clean silk. Basically Mohawks top of the line carpet. I asked what the sqft price of the carpet was regularly and he couldn't find it. After we had paid for the roll, another associate informed us the regular price was only 1.79sqft. Because I bought an end of the roll I did get a discount.... but I only saved the 10$ and now have extra carpet I don't need. O well no big loss.

I came in a few days later and that's when I found out the carpet I bought was actually Mohawks lowest quality product. Still a great carpet, but it has significantly less warranty, stain resistance, and quality then what we were told by Bob. The salesman that helped me that day was apologetic and said he'd talk to Bob about it.

Careful if you go here. Bob is very misleading.

Approximate cost of services:
$300.00
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