Went to look at a new sofa and I love the styles and selection at Bombay. The girl offered to help me as there are 2 styles and then a number of different fabrics to choose from. I was able to pick the style I loved and find the right shade...then the girl mentioned an additional saving by opening a Bombay credit card so I was able to save an extra 10%. I received friendly and helpful service, not pushy...and after it arrived and was delivered, the purchase was final sale, but I was so pleased with my choice. I also love that Bombay products are good quality and different from major department stores. I will continue to shop there!