MY Miele Compact Vacuum (powered) Wand Lock broke. The "lock" that connects and holds the handle (& hose) to the wand which has the floor tool at the end, just FELL OFF.
Called York and spoke with Anita who had the replacement part in stock and suggested they also check the old one just in case it could be repaired, sadly NOT.
Miele parts are not cheap, just wish this VIP little Lock holding the handle was better quality for a top quality Vacuum.
Great family business in a great location just a few blocks south of the 401 on Avenue Rd.
Thanks York Appliance Service for all your help.
Mary

My husband + I have been at York App several times whether the central vac, toaster, etc. Today went in with a hose and carpet attachment. They diagnosed the issue within 3 min. I was in the store not more than 15 min in + out. Amazing and friendly dad + son they know their products.

I called to confirm they would repair my lamp and when I arrived on a Friday afternoon at 4 pm they offered to help me carry the lamp inside the shop since It was too heavy for me to lift. Raffi then explained the necessary repair and actually fixed the lamp while I went down the street to do an errand.
They were efficient, polite and courteous . This was a great experience . This sort of hands on business is really difficult to find these days. I will go back to see them when I need another repair or a new vacuum and I will refer my own friends and clients . My lamp is great now !

One of my two bedside reading lights wasn't working correctly due to broken internal part. I went in and met Sarkis. Sarkis said he would take a look at it and he would try to have it fixed by the next day. - this was at 4pm. Sarkis called me at 8pm the same day to let me know that he had it fixed. He had gone home after closing the store for dinner and then returned back to his shop to work on the light, fixing it. It now works as good as new.. I can't say how impressed I was with him and his honesty / service. A great guy and store. Highly recommend. John

My antique slag glass lamp shade was missing some of the clips to hold the glass in place. The gentleman (and I mean that in the literal sense) who owns the shop fixed it while I watched. It brought back fond memories of hanging out with my Dad while he fixed things. He wouldn't take any money to do it. This store is very special and I have no hesitation recommending them. I'm going back to see about fixing/replacing my broken central vac system.

Great job professional and courteous.
A repair shop that fixes both lamps and vacuumed is next to impossible to find.
You can even have an espresso.

The best in the city!

THE OWNERS' SON , RAFFI , CAME TO FIX MY CENTRAL VAC. HE REPAIRED THE PROBLEM IN MINUTES, SOMETHING WAS LOOSE AND WHEN I ASKED HIM WHAT I OWED HIM, HE SAID, DON'T WORRY ABOUT IT! I HAVE NEVER COME ACROSS SOMEONE WHO HAS EVER DONE THAT BEFORE. MOST WOULD CHARGE A SERVICE CHARGE FOR JUST SHOWING UP. I WOULD GREATLY RECOMMEND THIS COMPANY TO ANYONE WHO NEEDS THEIR APPLIANCES FIXED. I CALLED ON SATURDAY AND THEY CAME THE NEXT BUSINESS DAY. THIS IS DEFINITELY A COMPANY I WOULD RECOMMEND TO ANYONE AND EVERYONE!!!! JUST WONDERFUL!!!!!!!!!!!!!!!!!

Excellent. Immediate response during the holiday season. Kind, knowledgeable phone conversation with Raffi. Troubleshooting and diagnosis. Had the system replaced within 24 hours by an excellent installer. Took my old hoses away.

We recently moved into a home with a 30-year old central vac system. It is outdated and Raffi advised us to either update the system with the newer bagged collection canister, or opt for a plug-in model. We decided to go with a new Miele cat & dog C3. We got an honest assessment of the existing system and a good recommendation on the Miele. Excellent service and trustworthy advice at York Appliance. Raffi assembled the new machine, gave me a thorough tutorial, and they even took it to my car for me. If we ever decide to go with the Central Vac, we can always update down the road, and I would definitely go back to York for that.