Big Comfort

Furniture
13336 St Albert Trail NW Edmonton AB T5L
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47%

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Reviews by rating (past 12 months)

Reviews for Big Comfort

Average customer rating:
5.7 10 (40 reviews)

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Crystal from Edmonton
Crystal from Edmonton
1 review Edmonton, AB
0/10

Purchased Furniture

My husband and I bought new furniture, a sectional, table, and bedroom set. We were quoted 6-8 weeks, it has been now 14 weeks and we are still waiting. The customer service is terrible, they will promise you the world and you will receive nothing but frustration. I would never recommend them to anyone.

Approximate cost of services:
$7,000.00
2 of 3 people found this review helpful.
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Luke from Edmonton
Luke from Edmonton
1 review Edmonton, AB
10/10

leather sofa love

Me and my wife just purchased our home and stumbled on this place while we were shopping around. I was able to pick it up the next day and it looks great in the room. The salesmen was very professional and not pushy.

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
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Rama from Sherwood Park
Rama from Sherwood Park
1 review Sherwood Park, AB
0/10

Big Comfort

We paid for KING bed set in July12/13, 8weeks waiting period, delivered QUEEN after 12weeks, had to sleep on floor for 3days as they claiming somebody else got king but that customer never returned, they put rush order but as of today October25/13, not yet received. I did my housewarm party without furniture. I Like the store and staff so, i even refer to my friend who bought dining set from the floor. I talked to manager about all situation, he promised to return my call but now I found out from a lady from store telling me he went to India and not back till end of November. I am very disappointed right now as I am still waiting. I will never ever go to this store again and told all my friends and family in housewarming party about Big Comfort furniture store.

Approximate cost of services:
$3,500.00
3 of 4 people found this review helpful.
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Raja from Rochfort Bridge
Raja from Rochfort Bridge
1 review Grandin, AB
10/10

Bedroom set

This place is pretty sweet. Came here without the intention to buy, and left with a beautiful bedroom set. This place is huge on the outside and with many gorgeous furniture. I also wanted to add that the staffs were friendly and helpful; especially, my sales person Overall, good place to buy your furniture.

Approximate cost of services:
$5,999.00
2 of 3 people found this review helpful.
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Tanya from St. Albert
Tanya from St. Albert
2 reviews St. Albert, AB
0/10

Reclining leather living room suite

Bought a complete living room suite. Was assured I was buying top quality for $4000. Not 100 percent leather or durable as I was promised. Has not even lasted 4 months. Disgusted by dishonesty and poor quality.

Approximate cost of services:
$4,000.00
3 of 4 people found this review helpful.
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Mrs.b from Boyle
Mrs.b from Boyle
1 review Boyle, AB
0/10

Sectional Couch

Purchased a sectional on feb.28/13. told 8 weeks delivery time. Still don't have the couch over 3 months later. very irate with this place. will never purchase anything there again.

Approximate cost of services:
$3,500.00
2 of 3 people found this review helpful.
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sophia in Edmonton
sophia in Edmonton
3 reviews EDMONTON, AB
8/10

they fix the problem

I bought this dinning table set, there is a defect , and i communicate with the manager, they sent some technician to my house, fix the problem
Now it all looks good
Its great price for the quality of furniture I got
I am pleased with it

Review has 1 previous version
Approximate cost of services:
$1,699.00
1 of 1 people found this review helpful.
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Hardeep in Edmonton
Hardeep in Edmonton
2 reviews EDMONTON, AB
10/10

Dining set and sofa set

i am very happy with my purchase. The quality of the furniture is great. The staff were very fiendly. The prices are quite reasonable for the quality you get. The selection is huge. They have a variety of products, ranging from kitchen to bedroom sets. I would happily shop there again.

Approximate cost of services:
$4,800.00
1 of 2 people found this review helpful.
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Chris in Edmonton
Chris in Edmonton
2 reviews EDMONTON, AB
10/10

Furniture purchase

the store was clean. There was a good selection at a surprisingly good prices!! They were cheaper than the big box stores like Leons. The staff were friendly. We went in and saw what we were looking for and came out satisfied with the purchase.

Approximate cost of services:
$2,000.00
1 of 3 people found this review helpful.
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