All Weather Windows Renovations

Windows & Doors Installation & Service
18550 118A Avenue NW Edmonton AB T5S 2K7
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81%

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Best of 2013 winner 3 timesBest of 2013winner 3 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for All Weather Windows Renovations

Average customer rating:
8.5 10 (348 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Ensuite window replacement

All Weather replaced 2 -4 x 4 windows on my 2nd floor and did an amazing job, their workmanship was excellent, I highly recommend All Weather windows, the 2 windows were in a difficult location on 2nd story and I was amazed how well the job was done.

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Company Response

Thank you so much! We’re so glad you had a positive experience and thank you for taking the time to let us know. We hope to do business with you again in the future! Best, Fay

Vadym
Vadym
0 reviews Edmonton, AB
0/10

Bad company

We agreed at 6.30 pm that a person would come and measure 9 windows for us. They did not wait for it. As soon as we got through to him, he said that he had already come to us earlier than the appointed time. Didn't even call us. I think that this is how they work without respect for the client.

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Company Response

Dear Vadym, we are sorry to hear about your experience. In speaking with Ryan this was a misunderstanding as he had the appointment booked for 6 p.m. and did wait quite awhile while trying to reach you over the phone before leaving. Ryan did apologize and offer to reschedule. We sincerely regret the misunderstanding. Best, Fay

HGagne2011
HGagne2011
0 reviews Didsbury, AB
0/10

AVOID THESE WINDOWS

AVOID THESE WINDOWS. They hide behind their vague warranty to stick it to the customer.

Our home is only 6 years old and two of the All Weather Windows are bubbling and warping due to the recent heat wave. Paid over $300 to have a tech come onsite for 20min and blame our thin window coverings for trapping the heat.

As you can see in the pictures, PVC is separating away from the seals and the outer frame is buckling inward. One of the faulty windows opens to let fresh air in and release any 'trapped heat' from our window blinds. The last photo is a picture of our window coverings (in which all of our windows have, yet only two have become problematic with the heat....) blowing about due to gusts of wind....but apparently "trap heat"???

All Weather Windows will not stand by their product and blames the consumers for their poorly made windows.

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Company Response

Dear Heather, thank you for your feedback. We understand that you have been in contact with our office about this matter and our management team is reviewing and will be reaching out. Thank you again for taking the time to provide your feedback. Best, Fay

Private User
Private User
Private User reviews Edmonton, AB
0/10

Adequate product, warranty service is denied and customer service is offensive

The promised follow up inspection after installation never occurred. Some windows started to fall apart and doors were not properly seated causing mold. Our warranty service request was greeted with hostility and threats of a several hundred dollar charge.

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Jess
Jess
0 reviews Edmonton, AB
0/10

BUYER BEWARE - THERE IS NO USEFUL WARRANTY WITH THIS COMPANY!

Hindsight is 20/20 and we regret choosing All Weather Windows. Terrible products and no customer service support (they don't response to emails or phone calls). Do not believe them if they say they have warranty, as in actuality, there are so many reasons they won't honor it. I am going to figure out who owns this company as they are the Worst company ever!!

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Company Response

Hello Jess, thank you for your feedback. This is definitely not the level of customer service that we strive to provide and thank you for alerting us to this issue. We want to help correct the situation, but we will need some more information to do so. Please email us at reviews@aww.ca with your full name & address information so we can investigate further. Thank you for providing your experience with us. Please note that our warranty is posted on our website - https://www.allweatherwindows.com/the-pros/service/warranty/. Best, Fay

Breanne
Breanne
0 reviews Edmonton, AB
10/10

5 star!

Our windows got damaged by hail, our sales man Graham, hired out Alex to do the replacement. He was so amazing, the quality of work will be amazing, when he came to get measurements for the window he noticed one of my kids had a hard time opening the back door, he went out of his way to realign both my front and back door. He went above and beyond!
Thank you Alex

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Company Response

Dear Breanne, thank you for your feedback. Best, Fay

Private User
Private User
Private User reviews Edmonton, AB
0/10

They don’t honor their warranty

Our house was built in 2014. All the windows are from All Weather Windows, including the PCV sashes. Some of them have become warped from the sun, and we have consulted TWO external window experts who verified that this is due to POOR quality of the PCV product from All Weather Windows. This should clearly be covered under warranty, but we have been told that it is not because of ‘extreme heat’. We live in Edmonton and these windows/windows components are supposed to withstand Edmonton weather. We did nothing to induce ‘extreme heat’ conditions on our windows. Obviously, they’re wiggling out of honouring their warranty!

So disappointed that they’re not fixing this problem.

Horrible horrible horrible company! Not trustworthy if they can’t even stand behind their warranty and their products!

1 of 1 people found this review helpful.
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Company Response

Dear Sir/Madame, thank you for your feedback. We want to help correct the situation, but we will need some more information to do so. Please email us at reviews@aww.ca with your name/address so we can verify this information. Best, Fay

M in Okotoks
M in Okotoks
0 reviews Calgary, AB
10/10

Excellent Warranty Technician

All Weather Windows is a good supplier of Windows and Doors and today I met one of their Service Technicians, a gentleman named Thao.
Thao was absolutely amazing to work with. He was very courteous, knowledgeable and attentive. It was quite obvious that he has a strong desire to provide excellent customer service and ensure the product is functioning perfectly. He completely exceeded my expectations!

0 of 1 people found this review helpful.
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Company Response

This is great to hear! We will relay this back to our team internally. Thank you for taking the time to let us know; we appreciate your feedback so much. Best, Fay

Private User
Private User
Private User reviews Edmonton, AB
10/10

AS USUALLY . GREAT WORK FROM LUKE AND CREW. WINDOWS LOOK GREAT

THIS IS THE THIRD TIME WE HAVE USED THIS COMPANY. WE HAVE DID
OUR WINDOWS IN OUR HOUSE OVER THREE YEARS.
Salesperson is great, the pair of guys who put the window in are awesome. Have not had any problems. The only problem was the patio
door sticks a little but Luke reported that right after he installed it.
They are coming to fix it. We got the triple pane windows and have notice
a difference in the sun coming in. We had no problems with the other
windows over the winter. Would recommend this company.

0 of 1 people found this review helpful.
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Company Response

This is great to hear! We will relay this back to our team internally. Thank you for taking the time to let us know; we appreciate your feedback so much.

Private User
Private User
Private User reviews Calgary, AB
10/10

Very easy with competitive pricing

We had to replace patio doors with a large window and Graham was able to provide information over the phone extremely quickly with various options. As we didn't live in the same location it was nice not having to arrange multiple visits, we had an estimator come once and the work was done quickly afterwards. The replacement window worked out perfectly and the work done, as well as pricing, was much easier and cost effective than other quotes we received. I'd highly recommend All Weather Windows.

0 of 1 people found this review helpful.
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Company Response

Thank you so much! We’re so glad you had a positive experience and thank you for taking the time to let us know. We hope to do business with you again in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about All Weather Windows Renovations

All Weather Windows Renovations specializes in the manufacture and installation of windows and entry doors. We offer highly energy-efficient windows and doors that:
• save you money by reducing your energy costs up to 12%.
• help keep your home comfortable all year-round.
• reduce outside noise, and, depending on the amount of humidity in your home, will have a lot less condensation in cold weather.
• make a real difference in protecting the environment.

All Weather Windows’ InstallationMasters™ certified installers ensure professional installation:
• Five-year installation warranty.
• Comprehensive product warranty.
• Licensed, bonded, insured, WCB-Certified.
• Convenient year-round installation, even in winter!
• Knowledgeable staff ensures the job is done right.

ENERGY STAR® awards include: 2018 Sustained Excellence; 2015, 2013, 2011 & 2010 Window & Door Manufacturer of the Year; 2012 Participant of the Year.

Recognized as one of the 50 Best Managed Companies in Canada 9 years and running.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, garden/patio doors and entry doors. Apex series offers exclusive V-weld techology that virtually eliminates air and water leaks.
SERVICES
Window, garden/patio door and entry door installation
BRANDS
Apex Alloy, Apex, Titan, Horizon, Versaille, Vantage, Viscount, Strong Arm II
STYLES
Windows: Glider, Double Hung, Single Hung, Bay & Bow, Awning, Casement, Fixed, Picture Entry doors: steel, luxury woodgrain, textured fiberglass, smooth fiberglass Garden/patio doors: metal clad wood french doors, steel, pvc, wood and fiberglass sliding doors.
SPECIALITIES
Supply & Installation of Windows, garden/patio door and entry doors. Glass replacement services in Edmonton only.
WEBSITE
https://www.awwreno.com
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
1000
PAYMENT METHOD
Cheque, Credit Card, Financing Available
LICENSES
Better Business Bureau, Installation MastersCSA CertificationWindow Wise
LIABILITY INSURANCE
Yes
DIPLOMAS
Fully insured, WCB, Bonded
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year comprehensive, transferable warranty.
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