They don’t honor their warranty
Our house was built in 2014. All the windows are from All Weather Windows, including the PCV sashes. Some of them have become warped from the sun, and we have consulted TWO external window experts who verified that this is due to POOR quality of the PCV product from All Weather Windows. This should clearly be covered under warranty, but we have been told that it is not because of ‘extreme heat’. We live in Edmonton and these windows/windows components are supposed to withstand Edmonton weather. We did nothing to induce ‘extreme heat’ conditions on our windows. Obviously, they’re wiggling out of honouring their warranty!
So disappointed that they’re not fixing this problem.
Horrible horrible horrible company! Not trustworthy if they can’t even stand behind their warranty and their products!
- Approximate cost of services:
- $6,000.00
- Company Response
Dear Sir/Madame, thank you for your feedback. We want to help correct the situation, but we will need some more information to do so. Please email us at reviews@aww.ca with your name/address so we can verify this information. Best, Fay