We hired Litwiller to renovate a kitchen. What should have been a straight forward remodelling job became a nightmare. There was no quality control. The cabinets were not what we ordered, and they arrived damaged with parts missing. The tile floor was badly installed and started cracking immediately. His customer service is appalling. He is rude, abrasive and completely unprofessional. We had to live with an incomplete kitchen for months, as he kept promising to remedy the situation, but never did. What little work he did complete was so badly done we had to rip it out and start over. Mediation went nowhere and as a result, we had to take him to court to get our money back.