I was recommended this company by a friend of mine, how has used them in the past.
I have called to arrange for them to come out and take a look at the house I was about to purchase with me there. They agreed to do that, Ken who was the person who was there with me walked me though the house and pointed out some of the things that might have been as issue. (i.e. older furnace, older windows)
These were things that I was aware of purchasing the house. After walking though the house he said these were the only issues, however I spotted some mold next to the back wall of my house. Upon further investigation by ME, we discovered there was a rotten floor joice that needed to be replaced.
The home inspector did not find it. He also said there was no electrical issues however once we took possession of the house we discovered a electrical nightmare.
Plumbing was also not as issue, however non of the sinks had traps on them which apparently they all needed to have.
Upon further conversations with Pillar to Post we discovered that this particular inspector worked an a Canadian retail store prior to becoming a home inspector. He had no background in construction other then the course he took at a college.
When I brought up my concerns to the company I was told that the inspection is only visual and they did their job.
I also discovered some more issues with the house (roof needed to be replaced, skylights needed to be replaced) I was told they were all new, which they were however even need things if not installed correctly will have issues.
After contacting the home inspector again I was told that their opinion is just that an opinion and they are not the experts thus their opinion is not valid in court.
I would strongly recommend to everyone after my experience to ask the home inspector if he/she have construction background, and how qualified they really are.
As for me I’m never doing another home inspection in my life, unless I’m brining my builder with me which now I know really well.
It was my first home purchase and I wanted to make sure the home I was purchasing had few problems to deal with. Ian came in and inspected the house so thoroughly, I was blown away! He took pictures, did the whole report on the computer, and the package I received in the end was absolutely incredible! So much valuable information!!