- Approximate cost of services:
- $6,000.00
- Company Response
Thank you for this review and highlighting great work of our staff ! We hope to see you again !
Thank you for this review and highlighting great work of our staff ! We hope to see you again !
Dear Swati,
We are sorry to hear that you had less than an excellent experience. As was discussed in your communication with our Quality Control department, the compensation for any damage is calculated based on the weight of the item, not its value. It is indicated in our Claims Policy and in our Terms & Conditions which are part of your contract. The contract also indicates the condition of the items at the time of pick up.
The Extended Coverage also carries a $300 deductible, which is also indicated in the Terms & Conditions. We are trying to resolve this efficiently and fairly to everyone involved, so please feel free to reach out to us, so we can try to assist you.
Dear Daniiar,
Thank you so very much for this marvelous review. It’s a pleasure to hear that you were so impressed by our friendly crew of true professionals, as well as that all the efforts made led to a smooth, fast and a stress-free moving experience for you. We will be more than glad to assist you on any of your future moving projects
Dear Tanya,
Thank you so much for sharing your experience with us. We are happy to hear that you were so highly impressed by the greatness of the service provided! Whenever you will need to move - we will be more than glad to assist you on it!
Dear Vitaliy,
It's been a great pleasure assisting you, and it makes us extremely happy to hear we have fulfilled all your expectations. We will always strive to get even better, so that every future move with us will be an even greater experience for you.
Dear Cameron,
It’s a great pleasure to hear that you had such an excellent experience with us. It shows us that we are moving into the right direction of providing our customers with a great service! We will be looking forward to assist you with your next move!
Dear Eddy,
Thank you so much for this glowing 10 star review ! Hope to see you again !
Dear Husein,
It`s a great pleasure to hear that you had such an excellent experience with us. It shows us that we are moving into the right direction of providing our customers with a great service! We will be looking forward to assist you with your next move!
Dear Nick,
Thank you for bringing your concerns to our attention. We are sorry to hear that your experience with our company was not up to your expectations.
At Centennial Moving, we take all feedback very seriously and we are constantly striving to improve our services. We take the accuracy of our weight measurements with utmost seriousness. We can assure you that we do not have a business model of overcharging our customers, and we stand by the accuracy of our weight measurements. Our reputation, built over many years, is a testament to our unwavering commitment to providing the most reliable and accurate service possible. Our confidence in our employees is unwavering, and we would never take risks that could jeopardize our hard-earned reputation.
To further ensure the accuracy of our measurements, we have implemented extra measures, including offering customers the opportunity to witness the rescaling of their belongings. This process ensures that our customers have complete trust in the weight measurements we provide.
We assure you that our internal processes are rigorous, accurate, and always evolving to meet our customers' needs.