We started to prepare a base for our hot tub ourselves and realised that it was too big a job, and had to quickly find someone to fix/finish it. We got a couple of quotes, and decided to go with John. He gave us advice (even on some things not related to the immediate job), there was no pressure and above all, his price was WAYY better than the others. The work was done on time, looked beautiful and we've been enjoying our tub ever since.
BUT, 2 years later, the stones have moved ... so not as happy as we were.