Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Artisan Homes

762 Springbank Drive London ON
Write a Review
Write a Review
Artisan Homes
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Artisan Homes

Average customer rating:
2 10 (1 reviews)

Sort by

Jill Miller in Russell
Jill Miller in Russell
16 reviews RUSSELL, ON

First Review



The quality of the work done in our house that we bought from this builder was good; however, the service that was provided and the communication certainly left something to be desired. On our final walkthrough, there were a few cosmetic issues that were agreed to be fixed that did not ever get done, but nothing major. We did not find out until we went to sell our house that the final inspection with the city had never been finalized and there were outstanding issues that needed to be corrected before we could sell. It scared our buyer and almost jeopardized the sale. There were other customer service issues that irked me as well, such as when the people contracted out to do the landscaping put a tree in our yard and apparently were not supposed to. I agreed that it should go, as it was right behind another existing tree, so a few days later, someone came along, dug up the tree, threw some dirt in the hole and some sod on top and called it a day. When I went out to check on it, I stepped down and the ground sunk easily 4 inches. I just felt that since it was their mistake, I shouldn't be the one having to repair a sinkhole. After numerous calls and over a week later, the site contractor (who was a really good guy) finally came and filled and rolled it.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Builders pros in London?