Furniture review in
Toronto
Ordered a couch 3 weeks ago with a scheduled delivery of June 23rd between the hours of 9am and 12pm. Received a call on June 23rd at 8:50am saying that couch would not be delivered due to unforseen circumstances. They would call and arrange a new delivery. They called to set up a time for Sunday but since we live in a condo, not able to accept deliveries. Called delivery phone number to set up new time. Now, they are unable to view our file. Convenient. Had to wait until Monday. They are now unable to book a specific window of time. Why was it possible three weeks ago and now it isn't possible? So, I have to take a day off work for this delivery. How is this customer service. I will never shop here again. Horrible!
- Approximate cost of services:
- $2,000.00
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