Furniture and customer care department
I would tell everyone to please avoid and stay away from Ashley furniture. It was worst customer experience of my life. I am a new immigrant and this was literally the first purchase that I made. pathetic customer service. I placed the order in January with delivery to be made on March 30th. The customer care team can be called anything but customer care. I received partial deliveries and had to take 3 extra days off from work in order to get the order completed that too with a delay of 20 days. Customer care was extremely rude. store staff was passing on the blame to HO. No one was willing to help. Wall of one room was damaged because of poor handling of the stuff by delivery staff. I told them I want to return the furniture because of delayed deliveries and bad attitude of the staff I was to told I would have to pay 25% as fee. No I would never recommend Ashley furniture in general and Brampton store in particular
- Approximate cost of services:
- $5,000.00