Travis was here once before, for an outside water shut-off valve. Excellent job. As a widow I held off calling someone in the fall to check my furnace, which was done every year thru a mandatory warranty, which I paid for every year. Then I remembered Butler Plumbing. Chelsey was friendly on the phone & even asked if I wanted Travis back. Travis & Matt called ahead, came on time. I told Travis my concerns, he explained all that he would with my furnace check-up. By the time he told me, Matt already had my hot water tank problem able to show me. I had no rod in my tank. He explained why I was getting the little hot water I was. All work was done in a professional, friendly, timely matter. No time wasted, reasonable prices. I highly recommend this company. With economy the way it is you need someone who looks out for you, the consumer.
- Company Response
Thank you Susan for taking the time to write such a great review! Travis and Mat are knowledgeable techs which make them great members of our team. Chelsey is always ready to help where she can. That is great that she asked if you would like the same tech to come back. Please let us know if you have any plumbing or heating issues you need help with in the future.