Always Plumbing & Heating Ltd

Heating & Air Conditioning
#200 17633 114 Ave NW Edmonton AB T5S 2R9
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HomeStars  >  Heating & Air Conditioning in Edmonton  >  Always Plumbing & Heating Ltd
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89%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Always Plumbing & Heating Ltd

Average customer rating:
8.6 10 (68 reviews)

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Private User
Private User
1 review St. Albert, AB
10/10

Rocked it to fix our furnace on New Year's Day!

We came home Jan 1st from celebrating New Years out of town and found our house to be 7C inside! Called up always plumbing and they came within an hour and replaced to igniter to get us back up and running. Thanks for the great and friendly service.

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Brian  in Edmonton
Brian in Edmonton
1 review Edmonton, AB
10/10

Second Company called

I had then come and re-diagnose my problem. The previous company had changed my motor cut the harnesses and left it not working. Always had to come in and remove and put back my old motor that was replaced and was still working. Then found the Circuit board as the issue.

After paying for this service we could not afford the circuit board so will use electric heat until we can get the money together to get this fixed.

The previous company had hired a contractor that simply didn't know what he was doing in diagnostics. What was supposed to cost me $443 with the new motor and labor . now had cost $219 to fix the errors and a new circuit board and a new labor bill when the board gets here.

Ian the fellow working with Always heating was awesome.

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Private User
Private User
1 review Edmonton, AB
10/10

Address leaky hose connected to Fridgidaire &Humidifier at 1:00 am at night

Company responded to service request promptly. David arrived within time frame promised and fixed the problem quickly and checked for any other implications resulting from water flows. A job very well done.

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Company Response

Thank you for your feedback, thank you for choosing Always Plumbing & Heating !

velnia in Edmonton
velnia in Edmonton
1 review Edmonton, AB
10/10

hot water tank

Brandon did an excellent job!!!! Very professional and upfront with the diagnosis, planning, implementation and cost. He seeks advice from his boss to guide him for the task that he is unsure. I think that is being responsible, assertive and willing to learn. I will highly recommend him.

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Company Response

Thank you for your valuable feedback and for choosing Always Plumbing & Heating!

Ryan King in Edmonton
Ryan King in Edmonton
12 reviews Edmonton, AB
10/10

Furnace Pro

Furnace was acting bit strange. He immediately knew what to do. Was patient in explaining issue and fix.
Also, he walked us through their Diamond Club program and we signed up. A win/win for all.

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Company Response

Thanks for your feedback Ryan, we are so grateful to have you as part of our Diamond Club family!

Private User
Private User
1 review Edmonton, AB
10/10

Hot Water Tank replacement

David came out to do an estimate 2 weeks prior. He answered ALL my questions and advised of a timely matter to install this hot water tank for us. The company was excellent in providing up to the date information on the arrival of the technician via text and email notifications. They actually have a tracking utility that you can see where he is and how long until the arrival window. David showed up on time, with all the necessary tools. David started with unhooking and removing the old hot water tank, upgrading the exhaust venting for the natural gas and then replacing the existing tank with a new hot water tank. Everything was done fast and efficiently within a couple of hours and I am very impressed with the work that was preformed! Thank you David and Always Plumbing and Heating!

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Company Response

Thank you for this thorough and helpful feedback! Pleased to hear that David met and exceeded your service expectations, enjoy the new hot water tank and all the hot bubble baths that follow over this winter and many more!

Private User
Private User
1 review Morinville, AB
10/10

Pleased with plumbing

Service technician is prompt or calls to alert if there is a delay. He takes the time to explain options, is tidy and provides explanations for the work done. I appreciate the timeliness, value for dollar and tidiness of the work done.

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Company Response

Thank you for choosing Always Plumbing & Heating as your plumbers and home comfort advisors, your feedback is much appreciated!

Kimberlee O in Edmonton
Kimberlee O in Edmonton
1 review Edmonton, AB
10/10

Clean furnace and replace sensor

The service I received from Ian was a 5/5. I asked a lot of questions and asked him to show me what he was testing. He was very accommodating. He showed me how he cleaned the parts of the furnace. He gave me tips and changed out my batteries on my thermostat. He also removed his shoes and was respectful to me and my home. He was dressed professionally and neat. I am a loyal Always Plumbing customer if you look at my history. Part of the reason is the professionals you have. It was a pleasure having Ian service our furnace.

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Company Response

Kimberlee thank you so much for your kind words, we appreciate your loyalty! You're the best!

Gabriel in Edmonton
Gabriel in Edmonton
1 review Edmonton, AB
10/10

Emergency service a new furnace and water tank

I called a bunch of plumbers and a bunch of companies always Plumbing and Heating showed up first not only that I had other companies come in and almost tried to charge me double the price these guys came out the most fairest price they did the job really fast saved me a bunch of money I would recommend to anybody thank you very much always Plumbing and Heating it's good to know that there are companies like yours out there that actually care and not try to rip people off me and my family really appreciate your services

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Company Response

Thanks Gabriel, you feedback is valuable and we appreciate you sharing!

Janet in Edmonton
Janet in Edmonton
1 review Edmonton, AB
10/10

Tank less water heater service

I contacted Always Plumbing based on the reviews I read online. The office staff were professional and friendly. They emailed and texted the service call confirmation to me and phoned when the technician was about 30 minutes away. The technician was easily recognizable as he was wearing a company uniform and presented himself professionally. The service work was completed efficiently and effectively. I would recommend this company.

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Company Response

Hi Janet, Thank you for taking the time to leave some feedback for us. greatly appreciated! We are pleased to hear that you were satisfied with and would recommend our services , thank you again for your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Always Plumbing & Heating Ltd

WE Want To Be YOUR Plumber! ! ! Always Plumbing & Heating Ltd. will ensure you are a happy and satisfied customer. We don’t want to just come in and fix your immediate plumbing and heating needs. . . we want to be your plumber for life. We want to ...
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