Always Plumbing & Heating Ltd

Heating & Air Conditioning
#200 17633 114 Ave NW Edmonton AB T5S 2R9
HomeStars  >  Heating & Air Conditioning in Edmonton  >  Always Plumbing & Heating Ltd
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80%
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Reviews by rating (past 12 months)
13
0
1

Reviews for Always Plumbing & Heating Ltd

Average customer rating:
7.9 10 (45 reviews)

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Private User
1 review Sherwood Park, AB
10/10

We recently moved to Sherwood Park and we needed to get our gas bbq hooked up. Kyle from Always Plumbing & Heating Ltd was on time, friendly and went out of his way to get the attachment we needed to hook up our bbq. Great service. We highly recommend.

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Company Response

Awesome! Enjoy what we have left of BBQ season this year, and many more years to come! Thank you for the feedback!

Kboser in Sherwood Park
1 review Sherwood Park, AB
10/10

Excellent service and looked at all areas on an Inspection report

Kyle and Gerry were our technicians and went beyond the call of service - answered all questions we had and completed small jobs in no time

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Company Response

Thanks for choosing Always Plumbing & Heating to take care of your plumbing needs, we appreciate the feedback and will share it with our team!

Private User
1 review Edmonton, AB
10/10

We had our hot water tank replaced by Kyle (and helper), and the position of tank altered for easier access. Install took about 2.5 hours and was done well. THX

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Thank you for taking the time to review our services, we are greatly appreciative of your business and referrals!

Private User
1 review Edmonton, AB
9/10

Toilet fill valves were leaking while on holidays, so kids did not use during that period. When called, Always Plumbing was able to schedule the repair in two days, but then called back and was able to come out the next day. Workers (Kyle and Gavin) were very good, friendly, and got the work done quickly. A little expensive, but did great work.

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Company Response

We appreciate the feedback and pleased to hear that your plumbing issues were fixed quickly, thanks again for choosing Always Plumbing!

Anita G in Edmonton
1 review Edmonton, AB
10/10

Called Always Plumbing early evening for problem with hot water tank. They sent over a tech within an hour. Kyle went over the problem, explaining all options available. I decided on replacing the tank. Kyle installed the new tank the following day as promised. Service was extremely professional and courteous. Very pleased

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Company Response

Hi Anita, First off, thank you for leaving feedback on Kyle. Secondly, thank you for choosing Always Plumbing & Heating. We are glad that you made an educated decision on your best option for a hot water tank replacement. Thank you for allowing us to assist you!

Private User
1 review Edmonton, AB
9/10

Lowe's put us in contact with Always when we purchased a new dishwasher. Kyle was are installer he was very professional and very helpful after an issues that we had to look after, Kyle returned to complete this installation. He made sure the I had all the information I required and answered all of my questions. We are also very pleased with the new water line and out door tap Kyle installed for us.

I would like to thank the office stall of Always for the professional way that they handled all the calls and setting up of appointments for us. We will use Always if we require any plumbing or heating services in the future. Thank you.

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Company Response

Thank you for the Valuable feedback for our team members! We are glad that you used our services for the installation of your new dishwasher from Lowe's and pleased to hear that you were able to get some other plumbing work done at the same time! Thanks again for choosing Always Plumbing & Heating!

Private User
2 reviews Edmonton, AB
10/10

I have used this company three times in the last month. Two separate fellows, Kyle and Christian (sp?) and both were on time and professional, pleasant did a good job and knew what they were talking about, the gal on the phone was really good too, her name was Cindy and she was pleasant. I would not hesitate to recommend this company to anyone. Kyle you are a superstar keep up the good work
Arlene

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Hi Arlene, Thank you for the feedback on our team members, we appreciate your business and recommendations!

Darlene in Edmonton
1 review Edmonton, AB
0/10

Called as i believed damage in bathroom was from shower leaking so needed plumbers report.No leak was found but i was charged 233.00 for inspection.Also had toilet checked for constant running water and was told it was a black gasket so wanted gasket replaced and was quoted another 233.00 which is price of new toilet so refused.Managed to have 50.00 deducted as per advertisement but was also charged 89.00 for service call which was not mentioned upon booking appt.Feel totally overcharged as no work other than inspection was done.

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Company Response

Hi Darlene, we looked into your billing to assess your concerns you outlined in your posting. We found that the plumbers not only did an inspection and diagnostic, but also did indeed complete repairs in your home, as they installed both a flush valve and tank gasket on your toilet, plus investigated possible leaks on your shower. It seems that there may be some indiscrepancy in your statement compared to what our records indicate. Could you please take a moment to call our service manager lindsay, so that we can make sure we aren't missing something here? We would love to change your opinion of us, and of course if something on your invoice is wrong we will correct it! call 780-489-8118

Private User
1 review Sherwood Park, AB
8/10

This is the first time I dealt with this company. They were the installers for the dishwasher I purchase at Lowes. Their serviceman, Kyle, was very polite, took his shoes off when he went in and out, and kept the area clean as he removed one dishwasher and installed the new one. He took the time to help me with any questions I asked, and gave me a good overview of the operation of the dishwasher. He never made me feel like I was putting him out. I would probably call this company again and would recommend them if asked.

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Company Response

Thanks for the valuable feedback on Kyle and the services he provided, enjoy your new dishwasher!

Dianef in Edmonton
1 review Edmonton, AB
10/10

The plumber that came to my residence was friendly, professional, and did the task quickly. Kyle was respectful of the residence- taking his boots off and putting protective socks on. He tidied up after himself. And ensured everything was working prior to departure. I will definitely use this company's service again and recommend to others.

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Diane,Thanks for the feedback on your plumber Kyle , very pleased to hear he was able to help you out and make your day better!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Always Plumbing & Heating Ltd

WE Want To Be YOUR Plumber! ! ! Always Plumbing & Heating Ltd. will ensure you are a happy and satisfied customer. We don’t want to just come in and fix your immediate plumbing and heating needs. . . we want to be your plumber for life. We ...
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