HomeStars  >  Roofing in Lethbridge  >  Epic Roofing & Exteriors Ltd
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88%
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Reviews for Epic Roofing & Exteriors Ltd

Average customer rating:
8.6 10 (47 reviews)

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Tony O in Calgary
1 review Calgary, AB
10/10

We have nothing but praise for Epic Roofing on how our roof replacement went. From the moment we contacted the company, through the scheduler, to the work crew, all were professional, courteous and responsive. The crew arrived on time, and immediately set up all the tarping etc to ensure that the yard stayed clean and that the neighbour's property was protected. They took care of all the little things and even a few extra's. Our roof pitch is quite steep, yet they handled it well. I would certainly recommend Epic if you are looking for a roofing contractor.

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Company Response

Hi Tony, thanks for your detailed review. We're always looking for that extra added value we can give to our customers. Thank you for your recommendation!

Private User
1 review Calgary, AB
10/10

We had a slow leak that we suspected was attic condensation and we needed it repaired ASAP as we were getting the ceiling texture removed within a week. The service tech came and confirmed that there was a condensation issue due to the way our attic was built, but also discovered a small hole in the valley ridge above the problem area. The tech immediately sealed the hole (temporarily) to prevent further damage. The quote arrived with detailed pictures of the problem areas and descriptions of the suggested repairs. The work was completed very quickly and the follow up included more pictures of the repairs that were completed. We were very impressed with the responsiveness of the service coordinator and the service tech. Great company, very pleased with the work that was done.

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Company Response

Hello, thank you for your time to give us a review. We always want to provide the best solution for our customers. We're very happy to hear you were pleased with our work!

Carl in Calgary
4 reviews Calgary, AB
10/10

We researched many Calgary roofing companies on various sites and landed on Epic due to all the great reviews. We were extremely pleased with the folks who came and did our estimate, Ira our project coordinator and Jeff and his crew who installed our roofing.

I can't stress enough how well the job was done and have to commend Jeff and his team. They treated us great and were awesome to deal with. Answered all my questions and showed me the work as it progressed. Visually the new roof looks awesome and is a top notch install. An example of their honesty was when a roof vent was missing in the supplied materials. I would have never known if they simply reinstalled an old one. They were forthright and told me one was missing and they needed to get a new one. It was delivered and installed the next morning. A small example I know, but a sign of a top company and crew. If you need a roof these are the folks to use. And ask for Jeff to do it.....

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Company Response

Hi Carl, we truly thank customers like you who take the time to give us a review. It certainly benefits us, but also helps the community choose a trusted contractor. On every project, we try to find ways to add extra value on top of our service. Sometimes it's the small things that matter. Take care and thank you for the 5 star rating!

George in Calgary
1 review Calgary, AB
10/10

A truly professional job, all aspects of the job were done how and when they said. Delivered the dumpster, when they said. Did the roofing job when they said. Cleaned up everything. No call backs. Charged what they said.
thanks all.

George Lambie

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Company Response

Thank you for your review George!

Jonathan in Calgary in Toledo
1 review Calgary, AB
10/10

I had my eaves troughs replaced by EPIC in the fall of 2016. They were here on time, and did the job very efficiently. They recommended an eave trough, I wasn't even thinking about, which turned out better then originally planned. The new troughs look great, workmanship is 100%. I would highly recommend them for your next job, and I will definitely use them again.

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Company Response

Hi Jonathan, thanks for sharing such a great success story. We're always thinking from a customer's perspective in order to provide the best solution. Thank you for your recommendation, hope to serve you again in the future.

DorianG in Santa Clara
2 reviews Calgary, AB
10/10

EXCELLENT service.
We LOVE our new roof and eavesthroughs/downs. They delivered as promised and they clean after a days work. Considering I have 2 dogs I was impressed not to find any nails or pieces of metal anywhere around the house. These days is hard to find service you feel it was worth your money. Mario was the roofer assigned to my house and he was friendly, fast and professional. I highly recommend this company.

Thank you Epic!
Dorian (Calgary, AB)

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Company Response

Hi Dorian, thanks for your time to let us know how we did. We try to go for that extra mile on every project we do. Thank you for the recommendation and your 5 star rating!

kyle from Calgary
3 reviews Calgary, AB
10/10

AMAZING service and great quality of work! I called their Service Manager (Tyson) after he left a great impression on a quote provided for another project that we (unfortunately) awarded to another company.

The roofing quote was very detailed, competitive, and their quality of work and attention to detail were simply fantastic. They provided before and after photos, and great analysis of the work to be completed, including various recommendations I had not considered.

Following the work, they followed up to ensure I was satisfied with the timing and quality of work. We were very pleased.

To add to our experience, during the winter - we had some frost in the attic (through no fault of their own) and they offered to send out an inspector to help us trace the cause at NO COST. It looks like the issue is related to ventilation and they were able to provide guidance on some quick fixes for us.

I couldn't possibly offer a stronger recommendation for EPIC Roofing. You don't need to call them first, but be sure to call them before the work is done. You wont be disappointed.

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Company Response

Hi Kyle. Thank you so much for the glowing review! I will definitely pass along your kind words to Tyson and his team. As our Service Manager, Tyson has carved out a unique space in our industry to serve the public exactly as you have described. He manages a team of highly knowledgeable technicians who work to complete small inspections and repairs. Usually they can find ways to solve potentially large issues with repairs, rather than full replacements.

Thanks again for sharing your experience with myself and the Homestars community!

Kind regards,

Ryan Shantz - Sales Manager, Epic Roofing & Exteriors

Brad in Calgary
1 review Okotoks, AB
10/10

We had Epic replace the hail damaged roof on our barn and our shop and the guys were great. In and out in a just a couple of days, no mess left behind and quality workmanship.

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Company Response

Glad to hear everything went smoothly! Hail repairs are definitely a specialty for our company. Please let us know if there is ever anything else that we can help with!

Marjorie Beattie from Calgary
7 reviews Calgary, AB
10/10

Wonderful people to deal with, in person and on the phone. Very friendly and professional. Showed up as promised and finished the job in the time outlined in the contract. Made special effort to accommodate with little extras that needed doing. It was a pleasure
to have them around and I have recommended them to others having to have roofing or siding done.

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Company Response

Hi Majorie, Thanks so much for the kind note! As you mentioned, the little things can often make all the difference and we are happy to help with the "extras" as they come up. Enjoy your new siding!

Michelle in Calgary
1 review Calgary, AB
10/10

Did a fantastic job, even brought in a bin with wheels to not mark our pebbled driveway. Service like this is appreciated. The fact that Epic respected our home and property puts them above the other roofing companies.

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Company Response

Hi Michelle,

Thanks so much for the review! We definitely want to make sure that properties aren't damaged so sometimes it takes some creative thinking to make that happen. :)

Have a great fall!

Ryan

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Epic Roofing & Exteriors Ltd

Epic Roofing & Exteriors Ltd. is a Calgary based roofing and exteriors contractor serving Calgary and Lethbridge, Alberta, and areas. We specialize in new roofs and re-roofs, as well as eavestroughing, siding, soffit, fascia, and cladding solutions.

CATEGORIES
Roofing, Siding, and Gutters & Eavestroughs
WEBSITE
http://www.epicroofing.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
63
PAYMENT METHOD
Credit, Debit, Cheque, Financing.
MEMBERSHIPS
Alberta Allied Roofing Association, Siding Contractors Association of Alberta
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job too small.
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Workmanship Warranty
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