Roofers were polite and cleaned up themselves. They were easy to get along with. Some of the shingles were not cut evenly as seen from upper bedrooms. Not a big deal, but sort of expected a bit more attention to detail for the amount we paid. Also there was a limited selection of shingles to choose from. Overall a good company.
- Company Response
Thanks, Taylor, for taking the time to post about your experience with Epic. Your comment about the limited selection of shingles raises the question of whether the options available were limited by the replacement value price range from an insurance claim or the project budget. We will be sure, based on your note, to make sure our future customers are aware of the full range of options. If you have a moment, please send some photos of the uneven cuts you can see to the project manager you dealt with so that our service techs and auditors can review them. Thanks again for your input.