We had hail damage and called Epic out for an estimate. We had 2 houses in Cougar-ridge damaged by hail. On the first house they threw shingles all over the backyard and actually caused my neighbor to complain due to the mess they made. They broke a window when throwing shingles off the roof and then came up with some excuse why it wasn't their fault. On the second house we were charged a 1K deductible and they never did replace the roof just a few shutters and that was it.
- Company Response
Thanks for taking the time to register your assessment of the work performed by Epic Roofing & Exteriors Ltd. It is our policy to try and resolve all issues related to workmanship in direct discussion with homeowners and the insurance adjusters responsible. That said, deductibles and the terms of individual policies are determined by your insurance company; related concerns are best addressed to the agency directly.