This location has the most terrible custmore service you can imagine. We purchased a tv, they sent it home with us unpackaged (not to my liking). We plugged it in to try and it had massive spider cracking, and they wouldn't even consider repairing or taking any blame. We have a printer still under warranty and their comment is to contact the manufacturer. It is going to cost me more to mail it to the manufacturer than purcahse a new printer. I will never return to this location, I love future shop, but they have given it a bad name. Take the drive to a better store location not near you!