Never trust Tropicana pool & spas Inc. to come back to fix their mistakes... They were hired to come install a new linear and at the very start they needed to empty the pool (of course) and didn't know how to start their own pump. I had to show the guys how it worked. Second, after the pump was started, they weren't able to pump any water out. The boss (who arrived late) took over 20 min. to figure out that his boys had installed the hoses backwards. When they were finally able to pump water out of the pool, the hose pumping out the water had so many holes & leaks that it flooded my backyard for days. Finally after the installation. As the days past, we had to add water all the time because of a leak around the skimmer. We called the boss and he said it might be the screw and indeed, some of them were stripped. He said he was going to send some screws via mail, didn't even want to come and fix it because he said it was far away (why on earth did you take the contract then buddy ???). Been close to a month now and they still haven't been back to fix the problem/leak, we just get the runaround over the phone,... very disappointing/ poor company & after sale service...
- Approximate cost of services:
- $0.00