Marbles Of Portugal

I ordered a small quartz slab from Marbles of Portugal, paying the entire amount I owed at the time of order. I was assured by Jennifer that the slab would be ready the next day and I arranged to pick it up 2 days later. Much to my surprise, when I travelled all the way there to pick it up, I was told the slab wasn't ready. She promised to personally deliver it to my home later that day, since she lived nearby. I waited at home all evening. but she never showed up. When I called her the next day to find out what happened, she promised to send someone over that night. No one showed up (again). Over the next week, many promised were made to deliver the slab to me, but no one ever came. As you can imagine, I was totally fed up and asked for my money back several times.
As of today, I have no marble slab and am out the money I paid. Of course I have to start this process all over again with another company. What a horrible experience.