This is an update to a previous review (which was also a 5* review). I am more than impressed with this company. We had an issue that i believe started at the manufacturing stage and we had to have our newly installed windows replaced. i was devastated as i was so impressed with the quality of workmanship of the install crew and i worried about having to go through it all again. However, Tony and Robert were very reassuring and took care of us without us every having to pick up the phone to call them. They called us and followed up and delivered through with every promise they made. I am happy with the end result and even happier they sent the same crew that did the original install (i think its Rich's crew). Anyhow, i felt devastated we had to do it again but we couldn't have been happier with the outcome and the customer service. I will recommend them and use them in the future.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for sharing your experience Jamie! Unfortunately we do experience a hiccup now and then but we'll always make sure any issues are rectified and our customers are satisfied. As you know repeat & referral business is what any small business relies on, and we truly strive to be the best we can be. We are very proud to have such a great team of professionals who care so much.