The most disappointing purchase I have ever made in my life. My previous tub lasted me ten years before I moved without a single issue ever. I reluctantly stayed local and went with this tub based on the great service from our local reseller. From day one issues. Two years later and what a mess. Leaks everywhere, jets popping out, headrests completely fadded and broken. By the way we are middle aged adults without children. Three service calls and still no fix. We are absolutely devastated. Hopping someone reads this and attempts to make it right!
I will continue to share my experience until we have resolve.
Shop around if service and quality are important to you.