Sun Ray Hot Tubs & Patio Edmonton

Formerly Sunray Manufacturing Inc
Swimming Pools, Spas & Hot Tubs
7509 72a Street Edmonton AB T6B 1Z3
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HomeStars
Swimming Pools, Spas & Hot Tubs
Sun Ray Hot Tubs & Patio Edmonton
Star Score
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77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Sun Ray Hot Tubs & Patio Edmonton

Average customer rating:
7.4 10 (28 reviews)

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Ron in Calgary
Ron in Calgary
0 reviews Calgary, AB
10/10

Excelent Customer Support

Most recently used them to replace the seals in my pump. Sun Ray Spas has excellent customer support. All their staff are helpful and caring and want to see you be a happy customer. Their service manager Don S is the most knowledgeable and helpful person you could ask for. Highly recommend sun ray for their quality tubs and more importantly their excellent support.

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Product

Very Friendly and knowledgable staff. They were able to supply me with a part for my hot tub cover lift that fit perfectly! Clean and inviting showroom with more than just hot tubs.

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Fran in Halifax
Fran in Halifax
0 reviews Halifax, NS
10/10

Hot tubs and hot tub accessories

The staff is super friendly, welcoming and knowledgable. The store front and warehouse were clean inviting and well organized. I felt the staff listened to my issues and engaged in the conversation. I would definatly reccomend this place for all your hot tub needs.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Millenium Hot Tub

Proud Sun Ray hot tub owner. Still rolling original tub after 10 years. Replaced Pump Motor after 7 years and doing minor valve repairs in its 10th year. Don has been great to deal with for advice on the repairs. Thank you!

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Leak repair

Had a leak in my Hot Tub, stopped in to talk to the folks a Sun Ray late on a Saturday. They hooked me up with a coupling and lent me the primer and glue so I could do the repair. No Charge

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Great customer service!

Our pump on our hot tub stopped working. We took it in to have it accessed/repaired. They had it fixed literally before we even returned home from dropping it off! They fixed only what needed to be repaired with no extra cost for trouble shooting!

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Wes in Saint Albert
Wes in Saint Albert
1 review St. Albert, AB
10/10

Amazing Service

As we approached the coldest days of this winter my pump seal started leaking. I called Sun Ray and they returned my call almost immediately. Don suggested I remove the pump and bring it in and he would repair it within one day. I took it in at 3:30 that afternoon and Don had it repaired for me in 25 minutes! I had the hot tub working before supper and didn't have to face the possibility of a freeze up. Thanks Don and Sun Ray!

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Private User
Private User
Private User reviews Edmonton, AB
10/10

New Hot Tub Cover

I purchased a new hot tub cover from Darrel O’Bertos at Sun Ray Spas. Although it took quite a long time to manufacture (2.5 months - due to supply issues), the finished product was well worth waiting for. Darrel was wonderful to deal with - very courteous, helpful and prompt in
returning calls. I was very pleased in my experience with the company, and in particular, with Darrel’s professionalism and service.

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Disappointed in Edmonton
Disappointed in Edmonton
1 review Edmonton, AB
0/10

Dissappointed

Ordered a hot tub over 30 weeks ago. Paid in full and was promised 8-10 weeks delivery. Constantly get the run around when I call,they refuse to give a refund. I can't believe a company like this stays in business. BUYER BEWARE!

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mwgedmonton in Edmonton
mwgedmonton in Edmonton
2 reviews Edmonton, AB
10/10

Hot tub / maintenance

Blair, the man who actually comes to the house to help you with the hot tub issues, is AMAZING. Such a great guy and a huge asset to the company.
The tub itself is extremely high quality and we enjoy it on a daily basis.
Support local!

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Company Response

Hello,
We are so glad that you are enjoying your tub on a daily basis!
Thank you for taking the time to share your comments regarding Blair, our products, and our supporting local economy.
We really appreciate your business!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sun Ray Hot Tubs & Patio Edmonton

Sunray Hot Tubs & Patio Edmonton is a manufacturer of Hot Tubs and Spas and supplier of high quality Patio Furniture in Edmonton, Alberta, Canada. By choosing our wide range and selection of Hot Tubs and Spas, it keeps our local people working and those funds stay in our own ...
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