Alberta Carpet Cleaning (Edmonton)

Carpet & Rug Cleaning & Repairing
11224 142 Street NW Edmonton AB T5M 1T9
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Carpet & Rug Cleaning & Repairing
Alberta Carpet Cleaning (Edmonton)
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75%

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Reviews for Alberta Carpet Cleaning (Edmonton)

Average customer rating:
8 10 (91 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Carpet Cleaning

Friendly and efficient. Provided directions and recommendations regarding what to do after he left. Carpets look great.

We were very impressed with a variety of things: the professionalism and the two hour phone call to advise us of carpet cleaner’s schedule, the company’s guarantee and the follow up to ensure our satisfaction. Very professional.

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Company Response

Hi There! Thank you so much for your kind words and the wonderful review! We Love to hear about your experiences! We will pass on the feedback to the technicians and our management team.
Thank you once again for allowing us to be guests in your home! Have a wonderful day! From all of us at The Alberta Carpet and Furnace Cleaning Family

Private User
Private User
Private User reviews Edmonton, AB
0/10

Carpet Cleaning

It looked good the day it was done but the very next day and hadn’t even looked like it had been done I spent probably half an hour more going over with my vacuum and it still didn’t help I repaired my own pet care bezel and it seem to do quite a better job because it had brus it looked good the day it was done but the very next day and hadn’t even looked like it to been done I spent probably half an hour or more going over with my vacuum and it still didn’t help I repaired my own pet care Bissell and it seem to do quite a better job because it had brushes So I do not know what you’re gonna do about this but I think I wasted a lot of money for nothing being done

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Company Response

Good morning! We are very alarmed that this was your experience with us! Please do not hesitate to contact us by phoning us here at the office (780-455-0465), so that we can make this right for you! Warm Regards from the ACFC Family.

Mika in Edmonton
Mika in Edmonton
0 reviews Edmonton, AB
10/10

10

Bogdan was very pleasant and professional! Great job and a very kind man!will recommend him to our friends and family! Happy Mika and Velimir It was a pleasure to be around him.

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Company Response

Hi Mika, I am so glad that Bogdan did such an amazing job in your home I will definitely pass along the message and I am sure he will be very glad to hear this great review! When you book in the future for carpet cleaning you can definitely ask for Bogdan again. We look forward to hear from you again in the future! Have a great day!

Don Currie in Edmonton
Don Currie in Edmonton
1 review Edmonton, AB
10/10

Carpet Cleaning

Our carpet was in pretty poor condition with soiled area's from an aging pet. The technician took great care in paying special attention to the stains and being very thorough with the entire process. We were impressed with the technicians attitude and work ethics considering how labor intensive this type of work entails. "Job Well Done".

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Company Response

Wow Don! What an amazing interaction! Thank you so much for your kind words, we really appreciate you taking the time to broadcast your awesome cleaning experience! AB&FC, wishing you all the best!

Dawn in Calgary
Dawn in Calgary
0 reviews Calgary, AB
10/10

Furniture cleaning

I called on a Wednesday and they were able to come out on the Friday. Service was good and the tech., was very nice and went straight to work.would recommend this company for your cleaning needs.

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Company Response

Hi Dawn, thanks so much for your glowing review! Our technicians take great pride in their work. We look forward to cleaning for you again in the future. Warm regards from the ACFC Family.

IPenaloza in Edmonton
IPenaloza in Edmonton
0 reviews Edmonton, AB
10/10

Carpet cleaning

Very professional and respectful staff, they kept in touch with me to accommodate my schedule, the technician was very respectful and made sure the job was properly done. Also pointed some issues that could not be solved instead of just ignoring it without letting me know. I strongly recommend them.

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Company Response

Hello IPenaloza! So glad to hear how much you enjoyed our cleaning services! We are a very honest company, and want to make sure you have a healthy furnace system because we care about you as a customer. Thank you so much for your review, we hope you are able to enjoy the sunny day! - AC&FC

donverna in Edmonton
donverna in Edmonton
1 review Edmonton, AB
10/10

furniture cleaning

I first made the appointment on July 22 requesting Justin do the cleaning since he did such a great job on my furniture last year. I was told Justin would come out. Well, Justin did not come out I think it was Mark, check with the office on the name. Anyway, I was totally stressed, upset and disappointed! The sofa and love seat looked worse than before he cleaned it! Justine came out to inspect it and took pictures.Then July 31, Lawrence came out to inspect it. On Aug 15, Ron came and finally cleaned it and did a fantastic job!! We were not able to use the living room for 24 days! I paid for 2 invoices--C430993 &C430910, A full refund will be appreciated. Thank you.Verna Desanko

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Company Response

Hi Verna,
I sincerely apologize for the situation and how it was handled. I would be happy to refund you the amount and will contact you shortly to arrange it.
Matt - Customer Service & Sales Manager

why in Edmonton
why in Edmonton
0 reviews Edmonton, AB
2/10

Carpet cleaning

I had 24 stairs cleaned, the fellow was extremely pleasant and friendly, however he did a poor job. I appreciate that my stairs may be difficult to clean as 12 of them are open, and 12 are closed in, however, the stairs still show dirt and particularly on the edges! He was at my house a total of 20 minutes. Seems maybe in a bit of a hurry?

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Company Response

Hi there! We are extremely sorry to hear about your experience! We would like to help and take care of your concerns.
Please phone us @ 780-455-2881 and our office is open until 7 pm.

Razia in Edmonton
Razia in Edmonton
0 reviews Edmonton, AB
2/10

Carpet cleaning

Didn’t move furniture such as side table, chair ,small ottoman or nightstand . I have to check and remind the tech to remove stain actually not satisfied the service. Really not happy .this company charge more then any company but work satisfaction is not grunted

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Company Response

Hi Razia,
I am so sorry to hear about your experience! We would like to come back and take care of those concerned areas for you.
Please contact our office (780-455-2881) and we will be more than happy to find a solution.

van de Ligt in Sherwood Park
van de Ligt in Sherwood Park
1 review Sherwood Park, AB
10/10

Carpet Cleaning as well as 13 Stairs

We have not had carpet cleaners in for a couple of years as we had been so disappointed in what the last fellas didnt do from another company, This company and the gentleman that did the cleaning met and even exceeded our expectations. Our carpets are 24 years old but with only two of us they are still worth cleaning. The cleaning was amazing they look so very good. Highly recommend them :)

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Company Response

Hi Van! Thank you so much for your kind words and the wonderful review! We will pass on the feedback to your technician Glenn and our management team.
Thank you once again for allowing us to be guests in your home! Have a wonderful day! - ACFC Family

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Carpet Cleaning (Edmonton)

We stand by our work with a satisfaction guarantee. *** Alberta Carpet Cleaning is a local, family owned business, not a national licensee or sub-contractor. *** Health and safety are our priority. In addition to on the job training & IICRC Certification, your technician participates in a comprehensive safety program. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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