The repair technician came out and determined a part was needed. It took a month to come back. After $600 the fridge still doesn't work properly. They refuse to return my call or email.
A poor experience from a business that has no idea about customer service. I could only hope that a reputable organization set up shop in the Collingwood, Owen Sound area to easily take over all of their business.
The company took aproximately 3 months to order a part and repair our oven. They charged us for a visit where one of their repair men misdiagnosed the problem and ordered the wrong part. They also charged us almost 2x what they quoted us for. When we called the company after with questions they did not return our phone call.