Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Sparkle Pool & Spa

Swimming Pools, Spas & Hot Tubs
230 Don Park Road Markham ON
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Sparkle Pool & Spa

Average customer rating:
0.5 10 (2 reviews)

Sort by

c doull in Scarborough
c doull in Scarborough
2 reviews Scarborough, ON

pool renovation and stone work

Hired this company to paint, install new waterline tile and install a flagstone surround for my concrete pool. They also installed new pool equipment. Hard to know where to begin. We were away when the project began but left the car key with my niece so they could move the car. They didn'tbother to move it and when we came home found the car had been scratched from front to back along one side. They removed a fireplce vent and broke it and there was garbage every where. Called Allon after much talk he had the car fixed. I installed a new vent myself as it was a health hazard. The paint came off the pool in large swatches, the tile began crumbling and the mortar joints in the flagstone surround began to break and crumble within weeks. Allon said the paint was defective , so he repainted, I made a point of being there and when I saw his crew trying to start repainting without acid washing. I called but no one ever returned my call ( they had been paid in full at this point ) predictably the new paint came off and no one ever returned my calls. The tile installed was not meant for pools. The flagstone joints crumbled because the concrete base they installed failed because it was done incorrectly. The electic was run only four inches below ground and not in conduit as required. I have had to redo everything at great cost. Complete disaster.

1 of 1 people found this review helpful.
Was this review helpful?
George Thurston in North York
George Thurston in North York
1 review North York, ON

First Review


Pool maintenance and repairs

I cannot say how disappointed I am in Sparkle and their reps (Chris, Allon, etc...). They don't answer the phone during buiness hours and don't have the courtesy of returning voicemails with simple "yes or no" type answers.

Have faught with this all summer but am now forced to take my business elsewhere. They had been taking care of our pool for quite a few years, but no more.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Richmond Hill?