Have had my six man Softtub for over 15 years. The best purchase I ever made. Decided to have it serviced and had it recovered to a different colour. Sales person was so friendly and helpful. They picked up my tub at the scheduled time and returned it looking brand new with it's new cover in the exact time frame they quoted. Have loved dealing with this company. We transport our Softub to our cottage every year and have had no issues with squeezing it into our trailer, no damage ever. Very portable. Exceptional quality Canadian made product. Would highly recommend Softub.