We bought our countertop through ikea and somebody was supposed to contact us to schedule to do measurements for countertops, but nobody called. We contacted IKEA and was told that we need to get in contact with uniform countertops. We had to make several calls to uniform before we can even talk to a person, nobody answers the phone. We were able to schedule someone to come in, which went ok... but there was a minor issue with the configuration of our kitchen that uniform countertop was supposed to resolve and follow up on. It was September 28th that they came in to do measurements and after two weeks, they still wouldn’t contact us to update us so we tried to call and email them to find out what’s going on. It took many emails and phone calls to finally get a response. It turns out uniform posed a question to ikea soon after their visit to our house but they never followed up for two weeks! Finally after we called, they followed up with ikea and was able to get a response from them within a day, meaning we didn’t have to wait 2weeks!! Now it’s October 27th and we still don’t have our countertop one whole month after they came to measure. we have no idea when we would get our countertop and in the meantime our contractor cannot move forward with the kitchen renovation.