This company did the refacing of the kitchen cabinets. A few years after the laminate on the doors started to separate from the HDF panels. The first incident happened within their 5 year warranty period and some repairs were made. However the laminate separates on more doors and drawers. I contacted the company and was advised that they would be able to repair but at a cost to me. Appears to me they use a cheap product or cheap labor. Fail to understand that now after the warranty is over the
laminate separating from the panels. Only one explanation: cheap stuff. I advise anybody who considers kitchen cabinet refacing to ensure that this company is not being used to execute the work unless one is prepared to have a bad surprise.
- Company Response
Good afternoon Mr Sehrbrock
We have been in the Kitchen Renovation business for 30 years and take great pride in all the work we perform. Unfortunately the damage you have experienced is a result of abuse due to heat damage. No kitchen company will warranty products that are damaged from heat and /or water. As mentioned above by the customer, we did replace some product (due to abuse) withing the 5 year warranty and advised the customer that any future abuse would not be covered. If you wish to revisit us replacing the product at cost our offer still stands.