Update!
The Granite Shop did come back to adjust my sink. The guys were friendly and quick.
They had to disconnect my plumbing below the sink in order to move and re-glue the sink in a proper location.
After they I opened up the cupboard below the sink just to make sure the plumbing wasn't leaking and I found a gasket from the plumbing laying at the bottom. As I suspected there was a leak in the pipework.
When the shop called to see if I was satisfied with the work I mentioned the leak. I spent most of Saturday morning repairing the leak myself.
I think they should have answered the leak problem without hesitation but they decided to let me fix it myself.
I know this was only a $4000 job but things should have gone smoother.
Final rating............5 out of 10
Big mistake to hire these people. They make you pay in full in advance. Everything was in place for counter installation, the installers made mention about how good a job the counters were installed. They mention they install many Ikea kitchen counters but they failed to install the sink properly. 1/8 " reveal on the front and 3/8" bury on the backside. When you go to purchase they ensure you you will get full warranty, not the case once they install. One solution they suggested was to cut the edge of my sink (voiding the warranty ) and moving it forward. The best answer they give me now is, WHAT WOULD YOU LIKE DONE? I provided the counters installed properly and the sink complete with cutout template. My part was completed properly. Anyone wants to contact me for more details <russoto@rogers.com>
- Approximate cost of services:
- $4,200.00