Kelowna Refrigeration & Appliance Service & Parts

Appliance Repair
1187 Gordon Drive Kelowna BC V1Y 7B1
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HomeStars  >  Appliance Repair in Kelowna  >  Kelowna Refrigeration & Appliance Service & Parts
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85%

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Reviews by rating (past 12 months)

Reviews for Kelowna Refrigeration & Appliance Service & Parts

Average customer rating:
10 10 (9 reviews)

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Aileen Richards in Saint-Quentin
Aileen Richards in Saint-Quentin
1 review Saint Quentin, NB
10/10

Friendly Professional and

Jacob knew exactly how to fix our Samsung appliances - he had all the tools - was friendly fast and very professional - and gave a 3 month guarantee. He also gave us advice to keep our appliances happy and healthy. Couldn't reccomend him more highly. Thank you! Alleen Richards

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Randy Schneider in Westbank
Randy Schneider in Westbank
4 reviews West Kelowna, BC

First Review

10/10

Repair Samsung Washing machine

For an appliance repair company it does not get any better than this. Their service was fast and professional. When we made the inquiry to have our washing machine repaired they answered all of our questions, quoted a firm price, and advised the part would arrive on Monday and said they would call us to establish a service call time for Tuesday. All of this happened exactly as promised. Jakob arrived on time and was very efficient in making the repair. What I liked most about him is that he was respectful of our home and very knowledgeable and wasted no time in making the repair getting our washing machine up and running. He is the owner and technician and employs his son to run the inside operation. This is a two man operation so you get reassurance of professional quality work every time. We will use this company again in the future and would definitely recommend them to family and friends.

owner and technician and employs his son to run the inside operation, this is a two man operation so you get reassurance of professional quality of work every time. We will use this company again in the future and would definitely recommend them to family and friends. A very positive experience.

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JAYDEE in Vancouver
JAYDEE in Vancouver
2 reviews Kelowna, BC
10/10

Installation of diswasher

Fast next day appointment. Arrived at appointment time frame. Careful removal and install. Polite, helpful and courteous and efficient ... Rare qualities these days.
I'm very happy this company was recommended to me after an appointed installer from another company failed and forgot to show up.
I will definitely recommend Jacob and his company, and will call them if any repairs/servicing are needed for my other appliances.

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Wendy O in Kelowna
Wendy O in Kelowna
1 review Kelowna, BC
10/10

Washer wouldn't drain properly... Fridge freezer not shutting properly

If you have any problem with your refrigeration or appliances I would highly recommend hiring KELOWNA REFRIGERATION & APPLIANCES. When I called to make an appointment the person answering my call was ever so polite and courteous and was able to find an appointment that worked for both of us.
When Jacob arrived he explained how they charged their service call and labour rates. I found the prices to be VERY acceptable. It was such a pleasure having Jacob in our house fixing our washing machine and garage fridge. He was quick to anticipate what the problems could be and let me in on the ways to avoid the problems and others from happening again. I was most impressed with the way the job was handled and more than motivated to pass on a “local family business” name of Kelowna Refrigeration. I won’t go anywhere else after finding this company… I highly recommend them for their integrity, knowledgeable workmanship, prices and customer relations.
Wendy O.

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Private User
Private User
1 review West Kelowna, BC
10/10

Fridge Repair

Professional, polite, timely, and expect repair. Within minutes of arriving Jakob diagnosed the problem. He quickly replaced the part, cleaned up and was on his way. This was just the best you could ask for. Highly recommended. Gary & Nanc

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Diane in Kelowna
Diane in Kelowna
1 review Kelowna, BC
10/10

Fridge repair

Recommendations to Kelowna Refrigeration for the prompt service and repair of my fridge. He knew immediately what was wrong with it and replaced the part that comes with a 90 day guarantee.
Great service!
Diane Henderson

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Company Response

Hello Diane,
Thank you very much for your review!
It has been a pleasure serving you.
Thanks- Jakob

Mia Bent from Kelowna
Mia Bent from Kelowna
1 review Kelowna, BC
10/10

Miele cappuccino machine repair

Our Miele cappuccino machine stopped working and Jakob came out to look at it. He knew everything there was to know about the machine and quoted the cost to fix it. Upon opening it up it was significantly more damaged than originally thought and it was a big undertaking to clean it and replace all the damaged parts. Even though it took longer than originally thought, Jakob stood by his quote. He also replaced some of the original plastic parts with steel ones so that we won't have the same issues in the future. I would highly recommend Jakob for any Miele repairs and will definitely use him in the future.

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Company Response

Hi Mia,
We strive to provide the best service.
Thank you for taking the time to review
our Service.

Thanks- Jan

Walt Loshny in Kelowna
Walt Loshny in Kelowna
1 review Kelowna, BC
10/10

Dishwasher repair

Jacob has a very professional attitude, assessed the problem, advised us of what was required, the cost detailed. Proceeded to address the problem, within the hour had the leak/noise resolved. We contacted Kelowna Refrigeration by email Saturday and our reply was received the same afternoon with a service date/time. Very impressed. Upon service being done were left with 5* for all aspects.

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Company Response

Hello Walt,
Thank you very much for your kind review!
It has been a thorough pleasure dealing with you!
- Jan

Bill Longines from Kelowna
Bill Longines from Kelowna
2 reviews Kelowna, BC

First Review

10/10

Fridge and Parts

They had a great variety of refrigerators and parts to help me fix my old refrigerator. Friendly service. Great prices. Very helpful to help me find the part that matched. I would definitely recommend checking them out

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Company Response

Hi Bill,
Thank you for taking the time to review us
and providing that recommendation!
- Jan

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