Kelowna Refrigeration & Appliance Service & Parts

Problems with my Bosch stove. Spoke to Kai, very easy to talk to & explain my problem.
Steve came to my house & replaced my stove top due to a crack. Steve also found another problem while replacing the top. He ordered the part, came in real quick. Steve was back today to fix the broken warming burner. Steve was very polite & professional. I HIGHLY RECOMMEND KELOWNA REFRIGERATION & APPLIANCE SERVICE & PARTS.....YOU WILL NOT BE DISAPPOINTED. Thanks Kai & Steve.

We had a problem with our Bosch freezer ice maker, which was under warranty, making a very loud bang when the ice cubes transferred to the tray. Domenic arrived, assessed the situation, ordered a new ice maker and within a few days had it installed. We couldnt be happier! Domenic was wonderful, very knowledgeable and professional. Needless to say we would call them again in a minute. Great service, great employees and great to do business with. Thanks Domenic.

Had a repair for our microwave oven with Dominik from Kelowna Refrigeration and Appliance.The service we received was excellent!
Didnt know how much we missed our microwave oven and sure
appreciated the prompt service. Thank-you Dominik.
Terry Danyluk

We were having issues with our brand new washing machine and it was of course under warranty. The washer from day one began loudly banging throughout the spin cycle. Upon inspection the sheets were soaking wet and to be once again re-spun. When your machine is under warranty, LG sends out their own repairman. (Sure Pro Services) in Kelowna BC. On the first visit to our home Bob tightened a few screws and informed me that our floor was not level and that was the problem. On the second visit from Sure Pro my husband put down a level to show Bob that the floor was indeed level. At this point he told my husband that the material on the floor on which the washer is located is not sufficiently shock absorbent at which point my husband called him out on it. Seemed to be perfectly fine for the LG we had there for ten years before. Being in our house for less than five minutes Bob said “I don’t have to take this” and walked out the door. An abysmal quality of work.

Now for some good news. I called Kelowna Refrigeration and Appliance Service. They responded promptly and sent their Authorized Tech by the name of Henry. What a pleasant young man and completely professional. He spent some time working on the washer. He properly attached the washer to the pedestal. The legs were levelled, he then tested the unit multiple times. The shock absorbers were in good condition. What a relief not to have the machine banging all over the place with every cycle. Obviously I will highly recommend Kelowna Refrigeration and they will be my go to people for any appliance repair. Thank you Henry!

Jacob was here on time and with little fuss repaired the mal-functioning LG in door ice maker. He also noted that the fridge doors were not properly aligned and remedied that so there was no loss of cooling. He also reset the temps for optimum results. I have used this Company in the past and will continue to do so if needed. Thanks

Amazing experience with Jakob and Kelowna Refrigeration and Appliance Service. For excellent, efficient, knowledgeable appliance repair, look no further. You won't be disappointed with this company's stellar service and track record!

The washing machine was making a loud unusual noise. The repair tech had the trouble diagnosed within 5 minutes and repaired quickly after that. He was very pleasant and knowledgeable. I would not hesitate to recommend Kelowna Refrigeration & Appliances in the future.

I requested a service appointment online for my Samsung refrigerator and was emailed with a potential time immediately the next morning. Two days later Jacob was at my home and fixed the issue. I would highly recommend this company for any of your appliance repairs - they are fast, friendly and knowledgeable. Thank you for your excellent service!

I got my dishwasher installed by them. They provide very professional service and also fix the extra problem found from my kitchen sink by the technician. Really appreciate their service.

Jacob knew exactly how to fix our Samsung appliances - he had all the tools - was friendly fast and very professional - and gave a 3 month guarantee. He also gave us advice to keep our appliances happy and healthy. Couldn't reccomend him more highly. Thank you! Alleen Richards