I have been using stone tile west for a number of years now and recommend my designers use the show room for my clients. I have had lots of good dealings with them until they made me pay a restocking fee on an order they messed up on. Mistakes happen and thats understandable but to make one of your contractors pay out of pocket for something they did wrong is a poor way to run a business. I have been renovating and building new houses for 23 years and will be for many more, they just lost a good client over principle. There are lots of tile shops out there folks.