Penguin Pools are the worst company we have ever had the misfortune of dealing with! Andreas has constantly let us down and made promises he hasn't kept! The product we bought was delivered broken and we have had nothing but problems and disappointments from day one. I would never recommend anyone deal with Penguin Pools, Do yourself a favor and take your business elsewhere, We wish we had! Now we have an expensive pile of junk sitting on our deck and are now left with no choice but to pay someone else to help us try to repair it, even though its supposed to be under warranty, or write off our investment, Not what we envisaged when we went out to buy an expensive luxury like a hot tub! We wish beyond all wishes that someone had warned us and we had taken our business anywhere but to Penguin Pools!